Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nathaniel Lay

Hendersonville

Summary

Accomplished Regional Vice President with a proven track record overseeing multi-site operations. Skilled in leading teams to deliver high-quality, patient-focused care while exceeding financial targets and company standards. Experienced in strategic expansion through effective leadership, collaboration, and teamwork to achieve business objectives and operational excellence.


My passion is the development of future leaders to drive sustainable success and create an environment of purpose and growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Vice President of Operations

Results PT / Upstream Rehabilitation
06.2025 - Current
  • Management of operations for 15 clinical sites, leading a team of 15 direct reports and 80 + employees.
  • Lead and motivate teams to achieve high-quality standards and patient satisfaction metrics while consistently meeting financial performance goals.
  • Responsible for an annual net revenue of $12 million and achieving 25% EBITDA margins with growth expectations of 8-10% per year.

Regional Director of Clinical Operations

Results PT / Upstream Rehabilitation
07.2022 - 06.2025
  • Management of operations for 9 clinical sites, leading a team of 9 direct reports and 60+ employees.
  • Lead and motivate teams to achieve high-quality standards and patient satisfaction metrics while consistently meeting financial performance goals.
  • Responsible for an annual net revenue of $9 million and achieving 30% EBITDA margins with growth expectations of 8-10% per year.

Clinic Director

Results Physiotherapy
05.2015 - 07.2022
  • Directed daily clinic operations, overseeing 8 direct reports and managing care for 300 patient visits per week, while maintaining an active patient caseload.
  • Provided leadership and guidance ensuring each therapists achieved quality metrics and key performance indicators (KPIs).
  • Provided operational director with strategic reports on key obstacles impacting clinic success and growth.

Staff Physical Therapist

Results Physiotherapy
03.2014 - 05.2015
  • Assessed patient complaints and functional limitations to develop personalized care plans aimed at achieving their individual goals.
  • Communication across multiple disciplines to ensure patient goals are met.
  • Engage in community events and built relationships with local referral sources to drive business growth.

Staff Physical Therapist

Marino Physical Therapy
05.2012 - 03.2014

Staff Physical Therapist

Siskin Rehabilitation
05.2011 - 05.2012

Education

Doctor of Physical Therapy (D.P.T.) - Physical Therapy

University of Tennessee At Chattanooga
Chattanooga, TN
05.2011

Bachelor of Science (B.S.) - Rehabilitation Science

University of Tennessee at Chattanooga
Chattanooga, TN
05.2009

Skills

  • Leadership
  • Strategic growth
  • Teamwork and collaboration
  • Accountability
  • Adaptability
  • Communication
  • Staff training and development
  • Organizational development
  • Workforce planning
  • Communication

Certification

  • Certified in Functional Capacity Evaluations 2013
  • Certified in Trigger Point Dry Needling 2016
  • APTA Clinical Instructor Level 2 2024
  • American Heart Association BLS certification (CPR/AED) 1/25-1/27

Timeline

Regional Vice President of Operations

Results PT / Upstream Rehabilitation
06.2025 - Current

Regional Director of Clinical Operations

Results PT / Upstream Rehabilitation
07.2022 - 06.2025

Clinic Director

Results Physiotherapy
05.2015 - 07.2022

Staff Physical Therapist

Results Physiotherapy
03.2014 - 05.2015

Staff Physical Therapist

Marino Physical Therapy
05.2012 - 03.2014

Staff Physical Therapist

Siskin Rehabilitation
05.2011 - 05.2012

Bachelor of Science (B.S.) - Rehabilitation Science

University of Tennessee at Chattanooga

Doctor of Physical Therapy (D.P.T.) - Physical Therapy

University of Tennessee At Chattanooga

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Nathaniel Lay