Results-driven & goal oriented technician with a proven track record at Nissan North America, excelling in troubleshooting and repair. Demonstrated attention to detail and adaptability, leading to reduced system downtimes. Trained new team members effectively, fostering a culture of safety and efficiency while maintaining high-quality standards in a fast-paced environment. Shows team player mentality and a social outreach.
Overview
4
4
years of professional experience
Work History
Technician
Nissan North Amer Inc Smyrna
11.2023 - Current
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Run multiple jobs at a U-Level rate.
Work pod consists of 4 different jobs as well as 2 separate jobs outside of my current pod.
Team role consists of roles outside of the zone including helping truck line meet production number.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Streamlined processes by implementing efficient workflows and improving technician training programs.
Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Lead Busser
Cracker Barrel
02.2021 - 11.2023
Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area.
Education
High School Diploma -
Lebanon High School
Lebanon, TN
05-2022
Skills
Attention to detail
Works Well Under Pressure
Power Tools and Equipment
Multitasking and organization
Troubleshooting
Installation and repair
Quality control
Deadline oriented
Safety Equipment
Timeline
Technician
Nissan North Amer Inc Smyrna
11.2023 - Current
Lead Busser
Cracker Barrel
02.2021 - 11.2023
High School Diploma -
Lebanon High School
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