Naveen DM
Summary
Experienced with account management, client relationship building, and financial strategy. Utilizes strategic planning to optimize account processes and enhance client satisfaction. Track record of leading teams and driving revenue growth through effective management and innovative solutions.A passionate team collaborator and leader, driving cross functional initiatives and influencing key stakeholders. Highly adaptable in fast-paced, dynamic environments, with a focus on continuous improvement and customer experience enhancement
Overview
5
5
years of professional experience
Work History
Senior Accounts Manager
Radio Mirchi
05.2022 - Current
- Led by example, consistently demonstrating a strong work ethic and commitment to excellence in all aspects of the Senior Accounts Manager role.
- Identifying the target audience and determine the best channels and tactics to reach them and campaign management; plan and execute optimize the marketing campaign across various channels
- Managed high-profile accounts with precision, ensuring timely delivery of services and prompt resolution of any issues.
- Negotiated favorable contract terms for both company and clients, resulting in profitable partnerships and long-term business relationships.
- Enhanced revenue growth through consistent up-selling and cross-selling of products and services to existing clients.
- Boosted client satisfaction by proactively addressing concerns and implementing tailored account management strategies.
- Conducted thorough market research to gain valuable insights into competitor activities and identify untapped opportunities for expansion.
- Set and achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Team Leader
Rupeek Fintech Private Limited
11.2021 - 05.2022
- Responsibility for acquiring, managing, maintaining, and building excellent long-term relationships with partners
- Create, develop, and roll out strategic sales plans to maximize client acquisition and revenue maximization
- Execute the growth strategy for the portfolio - growth, strategy, ABS growth for the month, quarter, year targets and client onboardings
- Negotiation with clients for the best commercial terms and execute continuous improvement on cost drivers
- Schedule, plan and attend regular meetings with clients to understand and resolve problems
- Deliver high quality and professional sales presentations and product pitches to convince clients
- Guide the associates and ensure that they have a fruitful relationship with the clients
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Understand the competency level based on daily productivity, pushing them to achieve targets
Sales officer
Udaan
11.2019 - 11.2021
- Sales and Revenue Generations
- Customer Relationships management
- Market Research & Competitor Analysis
- Sales Reporting & Documentations
- Promotional Activities
Education
Bachelor of Technology - Mechanical Engineering
SRM University
Chennai, India08-2012
Skills
- Creative thinking
- Goals and performance
- Customer relationship development
- Key account management
- Business plan execution
- Cross-functional teamwork
- Account management
- Opportunity identification
- Business development
- Revenue generation
- Team leadership
Languages
Tamil
English
Telugu
Technical Details
- MS Office (Word, Excel, PowerPoint, and Outlook)
- Google Sheets
- Open Office
- Advanced Excel Functions (Pivot Tables, Vertical Lookups)
Timeline
Senior Accounts Manager
Radio Mirchi
05.2022 - Current
Team Leader
Rupeek Fintech Private Limited
11.2021 - 05.2022
Sales officer
Udaan
11.2019 - 11.2021
Bachelor of Technology - Mechanical Engineering
SRM University
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