Naveen Kumar
Supply Chain Management
Hosur
Summary
Proven leader in supply chain efficiency from Flipkart Internet India Pvt Ltd, adept in operations management and fostering teamwork. Excelled in streamlining processes, enhancing customer satisfaction, and leading a team of 25 to exceed revenue goals. Skilled in MS Office and problem-solving, ensuring top-notch service and operational excellence.
Overview
6
6
years of professional experience
Work History
Sr.Executive in Supply Chain Management
Flipkart Internet India Pvt Ltd
08.2021 - Current
- Streamlined operational processes to improve efficiency and reduce costs.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Improved operational workflows, resulting in noticeable cost reductions while maintaining high-quality standards.
- Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained new associate in process to make them effective during their operation.
- Shipment issue tracking and resolution within the given TAT.
- Making MIS reports on a daily basis to track the pendency.
- Handling a team of 25 members.
- Customer handling is the major role to resolve the issue on live basis
Retail Logistics Executive
Decathlon Sports India Pvt Ltd
07.2018 - 07.2021
- Established strong relationships with carriers and vendors to ensure on-time deliveries and reduce the risk of supply chain disruptions.
- Used SAP WMS to coordinate and monitor outgoing and inbound deliveries.
- Preserved existing fixed assets while issuing recommendations on strategic sourcing, new equipment purchases, and process enhancements.
- Worked with internal and external partners to meet customers' complex needs while adhering to state, national, and international constraints and guidelines.
- Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
Education
Bachelor of Engineering - Mechanical Engineering
Er.Perumal Manimekalai College of Engineering
Hosur, India 04.2001 -
High School Diploma -
Senthil Matric Hr Sec School
Dharmapuri, India 04.2001 -
High School Diploma -
Sri Sathya Sai Matric Hr Sec School
Krishnagiri, India 04.2001 -
Skills
Operations Management
Report Preparation
Cross-functional Team Coordination
MS Office
Teamwork and Collaboration
Problem-Solving
Time Management
Problem-solving abilities
Positive Attitude
Customer Service
Decision-Making
Shift Scheduling
Languages
English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Hindi
Upper intermediate (B2)
Kannada
Upper intermediate (B2)
Timeline
Sr.Executive in Supply Chain Management
Flipkart Internet India Pvt Ltd
08.2021 - Current
Retail Logistics Executive
Decathlon Sports India Pvt Ltd
07.2018 - 07.2021
Bachelor of Engineering - Mechanical Engineering
Er.Perumal Manimekalai College of Engineering
04.2001 -
High School Diploma -
Senthil Matric Hr Sec School
04.2001 -
High School Diploma -
Sri Sathya Sai Matric Hr Sec School
04.2001 -
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