NAVEEN KUMAR B
Thanjavur
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Software Test Engineer
Cognizant Technology Solutions, CTS
10.2020 - Current
- ·Assisted call-in customers with questions and orders.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained new personnel regarding company operations, policies and services.
- Increased efficiency and team productivity by promoting operational best practices.
- Met customer call guidelines for service levels, handle time and productivity.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor of Engineering - Mechanical Engineering
P.R Engineering College
Thanjavur, India04.2018
Skills
- Selenium
- CORE JAVA
- MS Word
- MS Excel
- MS Powerpoint
- Data Entry
- Customer Support
- Records Maintenance
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Software Test Engineer
Cognizant Technology Solutions, CTS
10.2020 - Current
Bachelor of Engineering - Mechanical Engineering
P.R Engineering College
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