Naveen Kumar K
Cloud Admin Lead
Chennai
Summary
Results-driven Cloud Infrastructure Lead with proven track record in optimizing Microsoft Azure environments for IAAS and SAAS applications. Adept at managing end-to-end infrastructure setups for 50 customers, ensuring optimal resource allocation, cost control, and security. Skilled in implementing Palo Alto firewalls and conducting vulnerability testing to safeguard against threats. Successfully reduced costs by 25 lakh per quarter through resource optimization and budget management. Proficient in VM creation, server management, and troubleshooting to ensure peak performance and scalability. Strong expertise in Azure Active Directory, backup and restore processes, and Azure Site Recovery. Committed to maintaining industry-standard cloud services and driving efficiency through effective utilization of resources. Proactive, collaborative, and skilled in cross-functional team collaboration. Ready to leverage these skills to optimize cloud infrastructures and deliver exceptional results.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Cloud Infrastructure Project Manager
TCS
Chennai
04.2020 - 11.2022
- Azure Infrastructure Setup: Managed complete setup of Microsoft Azure infrastructure for 50 customers, providing IAAS for SAAS applications.
- Budgeting and Cost Optimization: Successfully optimized Azure service resources, resulting in cost reduction of around 25 lakh per quarter. Assisted in creating and managing annual budget for infrastructure resources, ensuring optimal allocation and cost control.
- VM Creation and Management: Set up new VMs on Windows and Linux OS as per customer requirements, ensuring optimal performance and resource allocation.
- Server Management: Managed and maintained over 200 servers in live environments, including Linux VM servers for SAAS application hosting.
- Security and Vulnerability Testing: Ensured industry-standard security by utilizing Microsoft Defender and performing vulnerability testing using Nexpose tool for threat detection in servers.
- Resource Creation and Management: Created and managed Azure resources such as resource groups, availability sets, VMs, storage accounts, and log analytics workspaces.
- Azure Active Directory: Worked with Azure Active Directory, including providing role assignments to Azure AD users/groups.
- Palo Alto Firewall: Implemented Palo Alto firewalls to control inbound and outbound internet traffic, ensuring secure and controlled access.
- Troubleshooting and Performance Optimization: Troubleshooting OS issues related to disk space, memory, and CPU utilization, optimizing server performance.
- Azure Site Recovery: Performed Azure Site Recovery and resolved replication issues to ensure business continuity.
- Backup and Restore: Knowledgeable in Azure server backup and restore processes, ensuring data protection and recovery.
- Successfully optimized Azure service resources, resulting in cost reduction of around 25 lakh per quarter.
- Developed and implemented strategies to analyze and fine-tune cloud resources, improving performance and minimizing expenses.
- Collaborated with cross-functional teams to identify areas of improvement and implement cost-saving measures.
- Assisted in creating and managing annual budget for infrastructure resources, ensuring optimal allocation and cost control.
- Generated regular reports and provided insights on resource utilization, cost trends, and recommendations for optimization.
Cloud Infrastructure Team Lead
TCS
Chennai
08.2018 - 04.2020
- Managed Windows Citrix receiver enabled connection wizards, ensuring seamless and secure connectivity for users accessing cloud desktops.
- Oversaw user base of over 1800 Cloud Desktops located in private cloud premise, providing remote management and support.
- Utilized tools like iBuild to change OS configurations and troubleshoot desktop issues, ensuring optimal performance and user satisfaction.
- Played key role in creating and troubleshooting user desktop issues remotely, utilizing specific tools to diagnose and resolve issues promptly.
- Effectively utilized ServiceNow as ticketing system to address user issues and provide efficient resolutions, ensuring high levels of customer satisfaction.
- Leveraged Outlook and MS Teams for effective communication within project team, facilitating collaboration and timely issue resolution.
- Assisted users in password resets and assigned specific roles using Active Directory, ensuring secure access and appropriate permissions.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications, providing solutions to optimize performance and resolve issues.
- Demonstrated strong analytical skills in identifying issues, gathering relevant information, and providing effective solutions to problems.
- Exercised leadership capabilities, motivating and inspiring team members to achieve project objectives and deliver high-quality results.
- Managed time efficiently to prioritize tasks and meet deadlines, ensuring timely completion of all assigned responsibilities.
- Provided professional services and support in dynamic work environment, effectively adapting to changing requirements and delivering exceptional results.
Lead System Administrator
TCS
Bangalore
09.2016 - 09.2018
- Successfully completed ODC setup for 1200 users, including deployment of new desktops and VOIP phones, ensuring seamless and efficient working environment.
- Implemented ODC HDD cleanup procedures following industrial standards, ensuring optimal performance and data security. Provided HDD wipe certificates to clients for 1800 devices, demonstrating compliance and data sanitization.
- Designed and implemented security structures within ODC environment to prevent unauthorized access and maintain system security, safeguarding sensitive data and intellectual property.
- Played key role in designing, planning, and implementing new systems and enhancements to existing systems, leading to improved productivity and operational efficiency within ODC.
Senior Desktop Support Specialist
TCS
Chennai
05.2015 - 09.2016
- Attended 50+ calls per day, efficiently resolving desktop and laptop issues for end users, ensuring prompt and effective support.
- Developed basic troubleshooting documents to provide self-help resources for end users, empowering them to resolve common issues independently.
- Successfully reduced call volumes by 50% through proactive initiatives, delivering basic training sessions to end users on troubleshooting techniques and best practices.
- Conducted sessions on data security and ODC (Office, Data Center) security, raising awareness among end users and promoting adherence to security protocols.
- Prepared comprehensive reports detailing network and systems performance, as well as downtime issues, providing valuable insights for optimizing operations.
- Standardized job tasks and established industry best practices and standards, training junior team members to enhance their skills and ensure consistent service quality.
- Effectively resolved escalated issues and problems by providing knowledgeable support and delivering high-quality service to end users.
- Maintained flexible schedule to accommodate after-hours and weekend emergencies, promptly responding to critical incidents and minimizing downtime.
System Administrator
SL Lumax Ltd
Chennai
03.2012 - 04.2015
- Managed diverse range of over 1000 devices, including desktops, laptops, PDA devices, printers, scanners, and smart touch robotic systems, ensuring smooth operation and optimal performance.
- Designed robust network structure to support new production areas under smart work system (SWS), enabling seamless connectivity and efficient workflow.
- Utilized RFID scanners to accurately scan injection molding counts and present them in SWS, enhancing tracking and monitoring capabilities.
- Played key role in crimping network cables, resulting in significant cost savings of 50% in infrastructure budget.
- Introduced innovative ideas to improve maintenance and security of all infrastructure devices, promoting efficiency and ensuring secure environment.
- Established network specifications and conducted thorough analysis of workflow, access requirements, information flow, and security needs, resulting in optimized network infrastructure.
- Designed proactive preventive maintenance schedules on Weekends to prevent unnecessary downtime and hardware faults, ensuring uninterrupted operations and reducing potential disruptions.
- Installed important security and functionality patches to maintain optimal protection against intrusion and enhance system reliability, mitigating risks and ensuring stable IT environment.
Education
B.E - Electronics And Communication Engineering
Anna University
Chennai 04.2007 - 04.2011
Skills
Azure Infrastructure Setup
undefinedWork Availability
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cloud Infrastructure Project Manager
TCS
04.2020 - 11.2022
Cloud Infrastructure Team Lead
TCS
08.2018 - 04.2020
Lead System Administrator
TCS
09.2016 - 09.2018
Senior Desktop Support Specialist
TCS
05.2015 - 09.2016
System Administrator
SL Lumax Ltd
03.2012 - 04.2015
B.E - Electronics And Communication Engineering
Anna University
04.2007 - 04.2011
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