Nazjaé Reese
Nashville
Summary
Dedicated and hardworking professional with a passion for helping others, especially children and families. Currently pursuing a Bachelor’s degree in Psychology, with a concentration in Mental Health, while completing a Medical Assistant program. Known for being dependable, compassionate, and eager to learn, with experience balancing work, education, and parenthood. Seeking opportunities to grow within the healthcare field, gain hands-on experience, and make a positive impact through patient care, child development, and behavioral health services.
Overview
3
3
years of professional experience
Work History
Packer
AMAZON FULLFILLMENT
02.2023 - Current
- Labeled boxes, crates, and other containers accurately.
- Packed products in accordance with specified instructions.
- Maintained quality standards while meeting strict productivity goals.
- Packaged customer orders with precision and care for timely delivery.
- Inspected products for quality before packing to meet company standards.
- Operated packing machinery to ensure efficient workflow and safety compliance.
Behavior Therapist
KYOCARE
02.2026 - 04.2026
- Completed onboarding and training requirements for behavior therapy services.
- Learned behavioral intervention principles, communication strategies, and data collection methods.
- Developed knowledge of child development and behavioral health practices.
- Trained to support children and families in therapeutic settings under clinical supervision.
Customer Service Representative
CVS CAREMARK
09.2023 - 02.2025
- Handled 50+ customer calls per shift with a focus on empathy and resolution
- Managed confidential health benefit information in compliance with HIPAA
- Navigated multiple systems to provide accurate support and issue resolution
- Resolved issues promptly to enhance customer satisfaction and loyalty.
Education
Bachelor of Arts - Psychology, Concentration in Mental Health
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Hooksett, NH01-2029
Certificate - Medical Assisting
Springboard
09-2026
Skills
- Emotional Intelligence
- Time Management
- Microsoft Office
- Customer Communication
- Conflict Resolution
- HIPAA Compliance
- Attention to Detail
- Fast-paced Problem Solving
- Multitasking
- Data collection
- Behavior therapy
- Customer service
- Mental health awareness
- Data collection methods
- Behavioral interventions
- Relationship building
- Child development
Timeline
Behavior Therapist
KYOCARE
02.2026 - 04.2026
Customer Service Representative
CVS CAREMARK
09.2023 - 02.2025
Packer
AMAZON FULLFILLMENT
02.2023 - Current
Bachelor of Arts - Psychology, Concentration in Mental Health
SOUTHERN NEW HAMPSHIRE UNIVERSITY
Certificate - Medical Assisting
Springboard