Neal Capel Baldwin
Knoxville,TN
Summary
Experienced criminal justice professional with a demonstrated track record in state and federal-level criminal investigations pertaining to drug trafficking organizations. Over a decade of commitment to public safety, to include serving as a Special Agent for the Tennessee Bureau of Investigation (TBI) where contributions have focused on dismantling drug trafficking organizations, conducting covert operations, executing high-risk search warrants, and supporting interagency efforts across local, state, and federal jurisdictions. Recognized for leadership, operational effectiveness, and community impact. Proven ability to coordinate multi-agency operations and deliver prosecutable casework with integrity and precision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Special Agent-Criminal Investigator III
Tennessee Bureau of Investigation
04.2018 - Current
- Lead investigator in major narcotics operations, focusing on dismantling high-level drug trafficking organizations across Upper East Tennessee.
- Conduct complex surveillance, develop confidential informants, and coordinate multi-agency operations.
- Execute court-authorized search and arrest warrants for physical and digital evidence, including residences, vehicles, social media, and mobile devices.
- Prepare detailed case files and provide expert testimony in court proceedings.
- Serve as operation lead in large-scale investigations and special assignments.
- Completed TBI Special Agent Academy.
Notable Achievement: Awarded the Tennessee Narcotics Officers Association Community Impact Award (2022) for contributions to narcotics enforcement.
Uniformed Police Officer
Tennessee Bureau of Investigation
03.2017 - 04.2018
- Provided internal agency security and conducted threat assessments to maintain the safety and integrity of TBI facilities.
- Monitored security systems and participated in weapons training, dignitary protection, and prisoner transport.
- Conducted background investigations of prospective employees and executive positions across Tennessee government
- Supported criminal investigations and special operations and executed arrest warrants.
- Completed Basic Law Enforcement School, Tennessee Law Enforcement Training Academy.
Probation/Parole Officer
Tennessee Department of Correction
05.2014 - 03.2017
- Managed a high-risk caseload, specializing in violent sex offenders.
- Delivered investigative reports to courts and parole boards, executed arrest warrants, and testified at revocation hearings.
- Conducted offender searches, monitored compliance, and maintained detailed records using federal and state databases.
- Completed Basic Probation/Parole Officer Training
- Graduated from the TDOC 14th Sergeant's Academy (2015).
Manager
Taziki’s Mediterranean Café
10.2013 - 04.2014
- Directed daily operations and managed staff, inventory, and financial transactions.
- Ensured compliance, customer service excellence, and operational efficiency.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Student Intern
Bureau of Alcohol, Tobacco, Firearms & Explosives
01.2013 - 07.2013
- Assisted federal agents with criminal investigations involving firearms, arson, and organized crime.
- Coordinated evidence collection and briefings with the U.S. Attorney’s Office.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
Student Intern
Blount County Sheriff’s Office
05.2011 - 08.2011
- Supported patrol, criminal investigations, and corrections.
- Accompanied deputies on arrests and evidence collection procedures.
- Expanded professional network by actively engaging with colleagues and mentors within the organization, fostering valuable connections for future career opportunities.
Education
Master of Science - Criminal Justice
University of Tennessee – Chattanooga
05.2014
Bachelor of Science - Criminal Justice
Tennessee Wesleyan College
05.2012
Accomplishments
- Recipient of the Tennessee Narcotics Officers Association Community Impact Award in 2022.
Certification
- Instructor Development Course (2025)
- Tennessee Government Professionals Institute (2024)
- Tennessee Bureau of Investigation's Director's Academy (2023)
- Wiretap Certification Course (2019)
- High Hazard Level A Clandestine Laboratory Mitigation (2019)
- Basic Clandestine Laboratory Certification (2018)
- Tennessee Bureau of Investigation Special Agent Academy (2018)
- Basic Law Enforcement School (2017)
- Tennessee Department of Correction Sergeant's Academy (2015)
- Tennessee Department of Correction Basic Probation/Parole Officer Training(2014)
Timeline
Special Agent-Criminal Investigator III
Tennessee Bureau of Investigation
04.2018 - Current
Uniformed Police Officer
Tennessee Bureau of Investigation
03.2017 - 04.2018
Probation/Parole Officer
Tennessee Department of Correction
05.2014 - 03.2017
Manager
Taziki’s Mediterranean Café
10.2013 - 04.2014
Student Intern
Bureau of Alcohol, Tobacco, Firearms & Explosives
01.2013 - 07.2013
Student Intern
Blount County Sheriff’s Office
05.2011 - 08.2011
Master of Science - Criminal Justice
University of Tennessee – Chattanooga
Bachelor of Science - Criminal Justice
Tennessee Wesleyan College
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