Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OfficeManager
Nesrine Chaouch

Nesrine Chaouch

Tunisia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I hold a master's degree in Operations Management and Supply Chain, which has refined my expertise in logistics, team leadership, inventory management, client relations, and supply chain planning. Proficient at collaborating with diverse teams to improve operations and quality. Additionally, I demonstrate strategic thinking abilities, and making data-driven decisions.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Intern

Ulysse Logistc Company ULC
Tunisia, Ben Arous
02.2023 - 10.2023
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Identified gaps in existing compliance processes and recommended updates.
  • Developed and implemented corrective action plans for non-compliance issues.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Developed risk assessment models to identify potential compliance risks.
  • Evaluated and monitored supplier and partner relationships to support compliance.
  • Reported audit findings to management within defined timelines.
  • Coordinated internal audit processes and scheduled internal audits with the implementation team.

Project Coordinator

International Coordination Center, ICC
01.2018 - 07.2020
  • Negotiated supplier prices, delivered letters of intent, and handled payments
  • Responded to requests for information on materials to inquiring parties.
  • Ensured that product prototypes met the quality standards and client expectations
  • Resolved conflicts between manufacturers and import clients
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.

Flight Attendant

Qatar Airways
09.2014 - 09.2016
  • Cabinet crew certified on a range of wide-body Boeing and Airbus aircraft
  • Trained according to the industry's highest safety and customer service standards
  • First-aid certificate
  • Arabic (Native) | English (Full Professional) | French (Moderate): nesrine.chaouch@msb.tn
  • Tunis, Tunisia

Education

Bachelor of Arts - English Literature And Civilization

Université Centrale Tunis
Tunisia

M.D. - Operation Management and Supply Chain

Mediterranean School of Business (MSB)
Tunisia
07.2023

Certification - Leadership

Portland State University, Harvard Business School
USA
06.2012

Skills

  • Project Planning
  • Project Management
  • Performance Improvement
  • Microsoft Office
  • SQL
  • SAP ERP system
  • Forecasting
  • Six Sigma
  • ISO 9001 and ISO 14001
  • Problem-solving skills

Certification

ISO 14001 and ISO 45001

MEPI Leadership Certificate

Languages

Arabic
Native language
English
Advanced
C1
French
Intermediate
B1

Timeline

Intern

Ulysse Logistc Company ULC
02.2023 - 10.2023

Project Coordinator

International Coordination Center, ICC
01.2018 - 07.2020

Flight Attendant

Qatar Airways
09.2014 - 09.2016

Bachelor of Arts - English Literature And Civilization

Université Centrale Tunis

M.D. - Operation Management and Supply Chain

Mediterranean School of Business (MSB)

Certification - Leadership

Portland State University, Harvard Business School
Nesrine Chaouch