Newtina K. Benford
Nashville
Summary
Experienced phlebotomist and care navigator dedicated to patient-centered care. Skilled in venipuncture, specimen collection, and care coordination, ensuring accuracy and patient comfort. Strong communicator with a passion for patient education, advocacy, and collaboration with healthcare teams. Committed to improving health outcomes and maintaining medical compliance.
Overview
13
13
years of professional experience
Work History
Care Navigator
Upperline Health
06.2023 - 01.2025
- Conducted comprehensive patient assessments to identify healthcare needs.
- Assisted patients in navigating healthcare systems to access necessary services.
- Implemented telehealth tools to facilitate remote patient consultations and follow-ups.
- Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
Phlebotomist
Laboratory Corporation of America
02.2018 - 01.2023
- Performed blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, and difficult draws (patients in long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities)
Phlebotomist
Vanderbilt Temporary Services
02.2014 - 02.2020
- Collecting venous and capillary whole blood specimens
- Chain of Custody urine and venous blood specimens
- Accessioning, labeling, procuring specimens for testing and transport
- Registering patients and placing or deleting test orders in EMR/LIS
Medical Assistant
Cameron Search Staffing
06.2014 - 02.2015
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Phlebotomist
Quest Diagnostic
10.2012 - 02.2013
- Collected blood specimens following strict protocols to ensure sample integrity.
- Provided clear instructions to patients regarding aftercare procedures to prevent complications.
- Utilized barcode scanning software for accurate sample labeling and tracking.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist
Aerotek
05.2012 - 10.2012
- Applied venipuncture techniques to collect blood samples from patients of all ages.
- Collected blood specimens following strict protocols to ensure sample integrity.
- Utilized barcode scanning software for accurate sample labeling and tracking.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Education
Certificate -
Nashville College of Medical Careers
11.2008
High School Diploma -
Whites Creek
Nashville, TN 05.2002
Skills
- Patient confidentiality
- Care coordination
- Healthcare systems
- Resource identification
- Medical terminology
- Order of draw
- Specimen handling
- Patient care
Timeline
Care Navigator
Upperline Health
06.2023 - 01.2025
Phlebotomist
Laboratory Corporation of America
02.2018 - 01.2023
Medical Assistant
Cameron Search Staffing
06.2014 - 02.2015
Phlebotomist
Vanderbilt Temporary Services
02.2014 - 02.2020
Phlebotomist
Quest Diagnostic
10.2012 - 02.2013
Phlebotomist
Aerotek
05.2012 - 10.2012
Certificate -
Nashville College of Medical Careers
High School Diploma -
Whites Creek
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