Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nicholas Cieslik

Nicholas Cieslik

Lebanon

Summary

Motivated and dependable professional with diverse experience in customer service, emergency response, youth mentorship, and recreational facility operations. Proven ability to manage multiple responsibilities in fast-paced environments, including ski resort ticketing, lifeguarding, gate operations, and youth sports coaching. Skilled in handling point-of-sale systems, cash management, safety enforcement, and conflict resolution. Certified in First Aid, CPR, and AED with strong communication, teamwork, and organizational skills. Microsoft Office 365 certified with experience in social media management and event coordination. Committed to creating safe, welcoming, and efficient experiences for guests and team members alike.

Overview

3
3
years of professional experience

Work History

Ticket Office Assistant

Alpine Valley Ski Resort
East Troy
11.2024 - Current
  • Process lift ticket and equipment rental sales using POS systems.
  • Provide exceptional customer service by answering guest inquiries and offering resort information.
  • Handle cash transactions and reconcile daily sales reports.
  • Collaborate with team members to ensure efficient ticketing operations in a high-traffic environment.
  • Maintain professionalism and multitask in a fast-paced, customer-facing setting

Lifeguard

Booth Lake Memorial Park
East Troy
05.2024 - 09.2025
  • Monitored swimming areas to ensure patron safety and compliance with park regulations.
  • Responded quickly to emergencies and administered first aid when necessary.
  • Educated visitors on water safety and swimming techniques.
  • Helped foster a safe, inclusive, and enjoyable atmosphere with the team.
  • Maintained constant surveillance of patrons and enforced all safety protocols.

Gate Guard

Booth Lake Memorial Park
East Troy
07.2022 - 09.2025
  • Welcomed and directed park visitors while verifying residency status.
  • Ensured cleanliness and organization of the gate and concession areas.
  • Managed food/beverage prep and handled cash register transactions accurately.
  • Provided general park information and enforced facility rules.
  • Reported incidents and supported a secure environment.

Sports Coach

East Troy Parks and Recreation
East Troy
07.2022 - 09.2025
  • Led practices and supervised games for youth sports teams.
  • Maintained safety and discipline, while promoting teamwork and sportsmanship.
  • Developed drills and activities to improve player skills and engagement.
  • Handled team logistics including rosters and equipment.
  • Served as a positive role model and mentor for young athletes.

Education

High School Diploma -

East Troy High School
East Troy, WI
06-2025

Skills

  • Customer Service & Communication
  • Emergency Response & Surveillance
  • Time Management & Multitasking
  • First Aid, CPR & AED Certified
  • Microsoft Office 365 (Microsoft Certified)
  • Event Coordination & Youth Mentorship
  • POS System & Cash Handling
  • Social Media Management
  • Team Collaboration & Leadership

Timeline

Ticket Office Assistant

Alpine Valley Ski Resort
11.2024 - Current

Lifeguard

Booth Lake Memorial Park
05.2024 - 09.2025

Gate Guard

Booth Lake Memorial Park
07.2022 - 09.2025

Sports Coach

East Troy Parks and Recreation
07.2022 - 09.2025

High School Diploma -

East Troy High School
Nicholas Cieslik