Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Elliott

Loudon

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent at time management and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Route Sales Representative

Tritex
04.2024 - Current
  • Managed daily route planning to optimize delivery schedules and ensure timely service.
  • Built and maintained strong customer relationships through effective communication and service excellence.
  • Conducted inventory assessments to track stock levels and minimize product shortages.
  • Processed customer orders accurately, ensuring compliance with company policies and procedures.
  • Resolved customer inquiries and complaints promptly, improving satisfaction ratings through effective problem-solving techniques.
  • Collaborated with customers to identify needs and provided catered solutions

Bank Teller

Eastman Credit Union
03.2023 - 04.2024
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
  • Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
  • Maintained knowledge of banking products and services to recommend solutions that meet customer needs.
  • Collaborated with team members to streamline workflow and improve overall branch operations.
  • Managed daily balancing of cash drawers, identifying discrepancies and implementing corrective measures.
  • Educated customers on digital banking tools, enhancing their online banking experience and engagement.
  • Supported training of new tellers, sharing best practices for customer service and transaction processing.
  • Contributed to branch security protocols by adhering to policies and reporting suspicious activities promptly.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Chemical Operator

Eastman Chemical Company
02.2022 - 02.2023
  • Operated chemical processing equipment to ensure safe and efficient production.
  • Monitored and adjusted process parameters to maintain quality standards.
  • Conducted routine inspections and maintenance on equipment to minimize downtime.
  • Collaborated with team members to troubleshoot operational issues effectively.
  • Implemented safety protocols, ensuring compliance with industry regulations.
  • Documented production activities accurately, maintaining records for regulatory compliance.
  • Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
  • Stored, retrieved, mixed, and monitored chemicals used in production process.

Team Lead

Target
10.2019 - 02.2022
  • Oversaw team operations, ensuring adherence to project timelines and quality standards.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Implemented process improvements, increasing efficiency in daily workflows and task completion.
  • Coordinated cross-functional collaboration to streamline communication and project execution.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

Northeast State Community College
Blountville, TN
05-2018

Skills

  • Customer relationship building
  • Written and verbal communication skills
  • Conflict resolution techniques
  • Reliable and dependent
  • Strong work ethic
  • Financial Services
  • Math aptitude
  • Excellent time management skills
  • Positive attitude
  • Professionalism

Timeline

Route Sales Representative

Tritex
04.2024 - Current

Bank Teller

Eastman Credit Union
03.2023 - 04.2024

Chemical Operator

Eastman Chemical Company
02.2022 - 02.2023

Team Lead

Target
10.2019 - 02.2022

Northeast State Community College

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