Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Pickens

Clarksville

Summary

Dedicated sales associate with proven skills in customer service and problem-solving. Committed to enhancing shopping experiences and fostering customer loyalty through effective communication and teamwork.

Overview

1
1
year of professional experience

Work History

Sales Associate

Oddball Media
Clarksville, TN
10.2019 - 02.2021
  • Assisted customers in product selection and provided tailored recommendations to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained product displays and inventory organization to optimize store presentation.
  • Collaborated with team members to achieve weekly sales targets through effective communication and teamwork.
  • Addressed customer inquiries and resolved issues promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Monitored stock levels and reported discrepancies to management for timely restocking decisions.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Assisted customers with product selection and provided detailed product information.
  • Demonstrated electronic products, highlighting features and benefits to enhance customer engagement.

Education

Bachelor of Science - History

Austin Peay State University
Clarksville, TN
08-2026

Associate of Arts - Music

Hopkinsville Community College
Hopkinsville, KY
06-2024

High School Diploma -

Northeast High School
Clarksville, TN
05-2020

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Money handling
  • Flexible schedule
  • Store opening and closing
  • Interpersonal and written communication

Timeline

Sales Associate

Oddball Media
10.2019 - 02.2021

Bachelor of Science - History

Austin Peay State University

Associate of Arts - Music

Hopkinsville Community College

High School Diploma -

Northeast High School
Nicholas Pickens