Nichole Preston
Ten Mile
Summary
Diligent Medical Receptionist with strong background in medical office administration. Successfully managed patient appointments, medical records, and front-desk operations, ensuring smooth workflow and patient satisfaction. Demonstrated ability to handle high-volume phone calls and maintain confidentiality while providing excellent patient care and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chiropractic X-Ray Tech
Optimal Spine Chiropractic
10.2020 - 05.2025
- Positioned patients correctly to obtain optimal images while ensuring their comfort and privacy
- Prepared patients for procedures by explaining the process, answering questions, and addressing concerns
- Collaborated with healthcare team members to determine appropriate imaging techniques for each patient's condition
- Ensured patient safety by following radiation safety protocols and using proper shielding techniques
- Processed insurance claims and billing statements for a high-volume medical practice
- Verified accuracy of patient information, insurance coverage, and claim details to ensure timely reimbursement
- Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
- Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information
Machine Operator
Dominion Box Companie
10.2019 - 10.2020
- Operate various machinery including yard dog, cameras and forklifts to handle materials and inventory.
- Comply with all safety and health regulations.
- Followed blueprints, work orders, or other specifications to set up machines for production runs
- Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly
- Optimized machine settings based on product requirements to achieve desired results efficiently
Material Handler/Forklift Operator
Mundy Companies
12.2018 - 06.2019
- Verified inventory documentation to ensure accurate counts
- Received all inbound materials
- Efficiently delegated multiple tasks simultaneously
- Load and unload inventory from loading docks, delivery trucks, storage areas, and production areas.
- Store cargo in assigned locations using cargo boards and pallets.
- Record the number of units handled and moved every day using production sheets.
- Operate various machinery including yard dog, cameras and forklifts to handle materials and inventory.
General cleaner
ABM Janitorial
11.2018 - 12.2018
- Stocked cleaning and bathroom supplies in hotel rooms
- Maintained supply closets
- Pressure washed interiors
- Cleaned vents and hvac ducts
- Efficiently cleaned and vacuumed offices, facilities, and buildings
- Performed annually deep cleaning
General Cleaner/Floor Tech
Southern Management Services
05.2018 - 11.2018
- General housekeeping duties, including cleaning, wiping, vacuuming, and dusting
- Cleaned cafeterias and school
- Emptied trash
- Used industrial cleaning equipment to clean floors
- Making sure buildings are secure
- Cleaning windows
- Minor building maintenance and repairs
General Cleaner
GSA
02.2018 - 05.2018
- Kept the school clean and in an orderly condition.
- Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing trash.
- Notifying management of need for repairs, and cleaning snow or debris from sidewalk.
Caregiver/Personal Assistant
Visiting Angels
05.2017 - 11.2017
- Following the care plan as directed by supervising nurse.
- Assisting with bathing and grooming, shampooing hair, finger and toenail care, brushing teething, and shower assistance.
- Basic food preparation. From grocery shopping to actually preparing the food.
- Medication reminders assured that medications are taken at the correct time as directed by the doctor.
- Light housekeeping making the bed and and cleaning the bathroom and kitchen.
- Transferred the client the client from chairs, from the toilet, from bed, and to and from a vehicle.
- Assisted with using the toilet.
- Transported clients to doctor’s appointment and other activities.
- Monitoring changes in client’s health.
- Companionship
- Documented all activities on electronic records.
- Documented medicines on MAR
Direct Support Professional (DSP)
PACESETTER PERSONNEL SERVICES
07.2016 - 04.2017
- I worked directly with people with physical disabilities and/or intellectual disabilities.
- Assist with daily living activities, including preparing meals and assisting with personal hygiene.
- Drove persons out into the community for activities or medical appointments.
Shuttle Driver
UCCS
08.2013 - 02.2016
- Pick up students at stops along established routes and drop them off at school.
- Transport students and faculty to special events, such as field trips or sporting events.
- Driving safely in all weather.
- Great communication skills with staff and students.
- Safety inspection before and after routes daily.
Education
Bachelor's degree - Business Administration
Southern New Hampshire University
12-2025
Associate's degree - Business Administration
Southern New Hampshire University
12.2024
Technical Certificate - Administrative Assistant
Ashworth College
Spring City, TN03.2020
Skills
- Experienced Class-B commercial driver
- Proficient in Microsoft Office
- Warehouse operations experience
- Front desk management
- Front desk operations
- EMR / EHR
- Medical records management
- Patient scheduling
- Office administration
- HIPAA compliance
Certification
- Certified Forklift Operator
- Driver's license
Timeline
Chiropractic X-Ray Tech
Optimal Spine Chiropractic
10.2020 - 05.2025
Machine Operator
Dominion Box Companie
10.2019 - 10.2020
Material Handler/Forklift Operator
Mundy Companies
12.2018 - 06.2019
General cleaner
ABM Janitorial
11.2018 - 12.2018
General Cleaner/Floor Tech
Southern Management Services
05.2018 - 11.2018
General Cleaner
GSA
02.2018 - 05.2018
Caregiver/Personal Assistant
Visiting Angels
05.2017 - 11.2017
Direct Support Professional (DSP)
PACESETTER PERSONNEL SERVICES
07.2016 - 04.2017
Shuttle Driver
UCCS
08.2013 - 02.2016
Associate's degree - Business Administration
Southern New Hampshire University
Technical Certificate - Administrative Assistant
Ashworth College
Bachelor's degree - Business Administration
Southern New Hampshire University
References:
- Jimmy Tortuga
- (307)331-2475
- Liliana Smith
- (423) 285-0297
- Tessa Sikorski
- (386) 214-9517
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