Nichole Walters
Nashville
Summary
Experienced customer service, sales and marketing professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Clinic Manager
Cool Springs Plastic Surgery
07.2019 - Current
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Managed clinic staffing calendar across 4 offices
Co-Owner
Best Life Balloons, LLC
02.2019 - 12.2024
- Founded balloon design business and grew to 2.5K Instagram followers and hundreds of customers including the Nashville Symphony, Music City Bowl and Ardent Healthcare.
- Managed day-to-day business operations
- Exiting business at end of 2024
Pediatric Trauma Injury Prevention Program Representative
Monroe Carell Jr Children's Hospital at Vanderbilt
11.2014 - 11.2015
- Educated community regarding pediatric trauma prevention
- Managed pediatric injury prevention event booth
- Participated in community outreach programs.
Corporate Sales Manager
Sheraton Hotels
06.2001 - 12.2002
- Coordinated and sold convention/meeting events to Fortune 1000 clients
- Clients included Sam Adams, Bristol-Meyers Squibb, Wells Fargo and Merrill Lynch
Education
Bachelor of Arts - Public Relations
University of Northern Iowa
Cedar Falls, IASkills
- Administrative Skills
- Guest Relations
- Small business operations
- Verbal and written communication
- Key account growth
- Community Engagement
- Marketing
- Customer Service
- Excellent Communication
- Special Event Planning
Timeline
Clinic Manager
Cool Springs Plastic Surgery
07.2019 - Current
Co-Owner
Best Life Balloons, LLC
02.2019 - 12.2024
Pediatric Trauma Injury Prevention Program Representative
Monroe Carell Jr Children's Hospital at Vanderbilt
11.2014 - 11.2015
Corporate Sales Manager
Sheraton Hotels
06.2001 - 12.2002
Bachelor of Arts - Public Relations
University of Northern Iowa
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