Nicholas Mitchell
Kingsport,TN
Summary
Dynamic Operations Manager with a proven track record at Eastman, enhancing operational efficiency through strategic process improvements and effective team leadership. Skilled in problem-solving and project management, I empowered staff to excel, driving accountability and achieving organizational goals while maintaining high standards of performance and compliance.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
8
8
years of professional experience
Work History
Operations Manger
Eastman
07.2023 - Current
- Oversaw daily operations to enhance productivity and streamline workflows.
- Developed and implemented process improvements, resulting in increased operational efficiency.
- Led cross-functional teams to execute strategic initiatives and achieve organizational goals.
- Managed inventory control processes, ensuring accuracy and timely replenishment of stock levels.
- Established performance metrics to monitor progress and drive accountability across departments.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Developed and maintained standard operating procedures for consistent operational practices.
Heavy Civil Construction Foreman
Kemp Sigmon Construction
01.2018 - 07.2023
- Supervised daily construction activities, ensuring adherence to safety protocols and project specifications.
- Coordinated workflows among subcontractors, optimizing resource allocation and minimizing delays.
- Trained and mentored junior crew members on best practices and equipment usage.
- Implemented quality control measures to enhance construction standards and reduce rework.
- Conducted regular site inspections, identifying potential hazards and addressing issues proactively.
- Managed scheduling of materials delivery, ensuring timely availability for ongoing projects.
- Collaborated with project managers to develop project timelines and budgets effectively.
- Consistently met deadlines under pressure through diligent time management abilities.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
- Conducted regular inspections of materials and equipment, maintaining quality standards throughout project lifecycle.
- Collaborated with project managers to establish timelines and ensure timely completion of construction milestones.
Education
High School Diploma -
South Caldwell High School
Hudson, NC06.2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Management
- Project management
- Operations oversight
- Policies and procedures implementation
- Employee motivation
- Project leadership
- Process improvement
Timeline
Operations Manger
Eastman
07.2023 - Current
Heavy Civil Construction Foreman
Kemp Sigmon Construction
01.2018 - 07.2023
High School Diploma -
South Caldwell High School