Nick Walker
Nashville
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager, Concessions
Vanderbilt
02.2022 - Current
- Received promotion to the role of Manager of Concessions in February of 2022. This move within the team meant the direct oversight of all inventory and end of month handling, direct responsibility for purchasing product for events, as well as managing and directing staff on both event and non-event days.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Coordinated concession team, food preparation and storeroom operations.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Purchased food and cultivated strong vendor relationships.
Supervisor, Concessions
Vanderbilt
07.2021 - 02.2022
- Supervisor for concessions that oversees the operation and handling of 6 varsity sports. Oversee the day to day operations of the concessions team both during the week and event days.
- Assisting in all inventory handling, end of month reporting and needs for operating events.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
Business Development/Office Admin.
Shane Trucking And Excavating
07.2020 - 06.2021
- Primary role is a focus on improved business development efforts, including that of in digital space and establishing company website presence and all social media content.
- Office administrator where primary tasks were establishing and distributing benefit options for employees, hiring and onboarding of new employees, assisting accounting ensuring day-to-day operations are operating smoothly and correctly.
- Projects that I have assisted directly on have been building of Nashville SC Stadium Project and numerous Nashville Government long-term projects. Primary focus was on setting day-to-day procedures for over 25 rental companies assisting in projects.
Recruiting Coordinator
Next College Student Athlete
04.2019 - 03.2020
- First point of contact of student-athletes and their families, helping identify dedicated athletes for college coaches. Connecting with families through our marketing partners to educate on the recruiting process and finding a game-plan for their long-term goals.
- Primary goal is to provide world-class customer service, finding the best membership option and hands-on guidance needed to succeed. On average communicating with over 80 student-athletes and their families per day.
Tournament Director/Marketing Manager
International Junior Golf Tour
05.2016 - 03.2019
- Directed and operated over 50 Junior Golf Tournaments and events each calendar year starting in 2016 to Spring of 2019.
- Notable events included partnerships with Faldo Series, an international junior golf organization started by Sir Nick Faldo. Other highlighted events included partnerships with Global Junior Golf and State Golf Associations.
- Began role of Marketing Manager with priority of increasing membership and tournament registrations. Strategies included communicating on all social platforms and email platforms with membership database of over 10,000 members. Responsible for all aspects of marketing of the tour during this time frame.
- Responsible for business development aspect of organization as well as seeking out new partnerships and sponsors to increase membership and event sizes. Notable partnerships included First Tee Organizations and golf-sponsorships from Bridgestone Golf and Puma.
Education
Bachelor of Science - Health And Human Performance-Sport Administration
The University of Tennessee - Chattanooga
Chattanooga, TN05.2016
Skills
- Concessions Management
- Customer Service
- Menu Planning
- Microsoft Proficiency
- Sanitary Regulation
- Inventory Distribution
- Point of Sales Systems
- Responsible Service of Alcohol
Certification
- Licensed ServSafe Manager - December 2021-2026
- Licensed Bartender/Alcohol Permit - July 2021-July 2026
Timeline
General Manager, Concessions
Vanderbilt
02.2022 - Current
Supervisor, Concessions
Vanderbilt
07.2021 - 02.2022
Business Development/Office Admin.
Shane Trucking And Excavating
07.2020 - 06.2021
Recruiting Coordinator
Next College Student Athlete
04.2019 - 03.2020
Tournament Director/Marketing Manager
International Junior Golf Tour
05.2016 - 03.2019
Bachelor of Science - Health And Human Performance-Sport Administration
The University of Tennessee - Chattanooga
Similar Profiles
Mallory AndersonMallory Anderson
Radiologic Technologist at VanderbiltRadiologic Technologist at Vanderbilt
Chantal WeakleyChantal Weakley
Administrative Supervisor at VanderbiltAdministrative Supervisor at Vanderbilt
Antonio HammondAntonio Hammond
Weapon Detection Specialist at VanderbiltWeapon Detection Specialist at Vanderbilt