Nicole Vidija
Memphis
Summary
Successfully managed to elaborate, communicate & exceed company expectations.
Proficiency in digital platforms & ability in changing work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Virtual Customer Service Representative
Xfinity Comcast
09.2023 - 02.2025
Enhanced Customers Satisfaction by addressing and resolving customer concerns.
Customer Care Representative
FIS Global
10.2022 - 08.2023
Handle customer queries efficiently through calls, emails, and chats.
Server
Cannibal and craft
03.2022 - 10.2022
Sales Lead
All piercings
08.2021 - 01.2022
Allied Universal Security Officer
Allied Universal
08.2020 - 02.2021
Key Account Manager
Claire's
08.2019 - 01.2021
- Company Overview: Reaching sale goals & guaranteed customers satisfaction.
- Reaching sale goals & guaranteed customers satisfaction.
Key Holder/Sales Lead
Aldo Shoes
07.2020 - 12.2020
Cashier
Wendy's
07.2019 - 09.2019
Cashier/Customer Service
Zaxby's
09.2018 - 04.2019
Popeyes Cashier
Popeye's Restaurants
04.2018 - 07.2018
Crew Member
McDonalds
10.2017 - 03.2018
Smoothie Maker/Cashier
Smoothie King
03.2017 - 09.2017
Education
High school diploma - Accounting
Southwind High School
Memphis07.2018
Skills
- Salesforce
- Sales Management
- Customer Service
- Marketing
- Business Development
- Serving Experience
- Merchandising
- CRM software
- File maintenance
- Appointment scheduling
- Call handling
- Teamwork and collaboration
Certification
driver's license
Professional Summary
US, Georgia, Nashville, TN, Texas
Personal Information
Willing To Relocate: True
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Virtual Customer Service Representative
Xfinity Comcast
09.2023 - 02.2025
Customer Care Representative
FIS Global
10.2022 - 08.2023
Server
Cannibal and craft
03.2022 - 10.2022
Sales Lead
All piercings
08.2021 - 01.2022
Allied Universal Security Officer
Allied Universal
08.2020 - 02.2021
Key Holder/Sales Lead
Aldo Shoes
07.2020 - 12.2020
Key Account Manager
Claire's
08.2019 - 01.2021
Cashier
Wendy's
07.2019 - 09.2019
Cashier/Customer Service
Zaxby's
09.2018 - 04.2019
Popeyes Cashier
Popeye's Restaurants
04.2018 - 07.2018
Crew Member
McDonalds
10.2017 - 03.2018
Smoothie Maker/Cashier
Smoothie King
03.2017 - 09.2017
High school diploma - Accounting
Southwind High School
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