Nicole (Nicki) Johnson

Prepare and submit all needed documents to appropriate government office(s) in order to transfer ownership and secure lien on home. Answer incoming calls from retailers, customers and inter department team members concerning titling needs. Handle rejected title applications to successfully complete the title transfer process.

• Originated residential mortgage loans by assessing borrower needs and financial situations.
• Developed strong relationships with clients to facilitate effective communication throughout loan process.
• Evaluated loan applications for accuracy and compliance with regulatory standards.
• Provided expert guidance on various mortgage products tailored to client requirements.

• Reviewed loan applications for accuracy and completeness, ensuring compliance with underwriting guidelines.
• Coordinated communication between clients, lenders, and real estate agents to facilitate timely loan processing.
• Analyzed financial documents to assess borrower eligibility and readiness for loan approval.
• Processed loan files through automated systems, maintaining organized records and tracking progress effectively.