Nika Covington
Memphis
Summary
Experienced administrative support professional with 10 years in dynamic office environments. Skilled customer service representative with expertise in document management, process improvement, and regulatory compliance. Responsible team-player who excels with minimal supervision.
Overview
24
24
years of professional experience
Work History
Secretary
Buggs Home Maintenance Service LLC
05.2012 - Current
- Recorded expenses and maintained accounting records.
- Completed accurate daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing and filing documents.
Secretary
Hoskins Road Spiritual Kingdom Church
11.2011 - Current
- Recorded expenses and maintained accounting records.
- Completed accurate daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Reviewed and balanced daily bank deposits and deposit report.
Ramp Agent
Fedex
07.2001 - Current
- Direct operations of a group of 15 employees.
- Communicate closely with ground crew, flight crew, and tow person to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, belt loaders, and tugs.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Assistant Leasing Manager
Northern Inc. Management
06.2020 - 09.2021
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Created and submitted daily reports on leasing activities.
- Compiled maintenance and repair requests for submission to and reached out to local contractors for bid proposals.
Education
Bachelor of Arts - Prof. Studies Organizational Leadereship
University of Memphis
08.2021
Associate of Applied Science - Banking And Financial Support Services
Southwest Tennessee Community College
05.2013
Skills
- Respectful interaction
- Proficient in task management
- File organization and maintenance
- Service excellence
Timeline
Assistant Leasing Manager
Northern Inc. Management
06.2020 - 09.2021
Secretary
Buggs Home Maintenance Service LLC
05.2012 - Current
Secretary
Hoskins Road Spiritual Kingdom Church
11.2011 - Current
Ramp Agent
Fedex
07.2001 - Current
Associate of Applied Science - Banking And Financial Support Services
Southwest Tennessee Community College
Bachelor of Arts - Prof. Studies Organizational Leadereship
University of Memphis
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