Nina Alfaro
Nashville
Summary
High-energy customer service and operations professional with experience in hospitality, event support, and business operations. Skilled in communication, multitasking, scheduling, and maintaining professionalism in fast-paced environments. Known for building strong client relationships, handling high-pressure situations, and creating positive guest experiences through strong organization and adaptability.
Overview
8
8
years of professional experience
Work History
Owner & Head Trainer
Embark Dog Training
Nashville, TN
01.2023 - Current
- Manage daily client communication, scheduling, onboarding, and business operations
- Primarily in a high ticket sales roll and thriving as such
- Build strong client relationships through professionalism and customer care
- Coordinate appointments and maintain organized service workflows
- Handle high-pressure situations while maintaining efficiency and attention to detail
- Strengthen communication, leadership, and problem-solving skills through hands-on client work
Barback / Event Support
Wandering Spirits Mobile Bar
Los Angeles, CA
06.2022 - Current
- Assist with setup, breakdown, and bar operations for high-end private events and mobile bar services
- Maintain organization, cleanliness, restocking, and efficient workflow during events
- Deliver professional customer service in fast-paced event environments
- Collaborate with team members to ensure smooth event execution
- Seasonal
Server
Buffalo Wild Wings / The Junkyard
Simi Valley, CA
01.2018 - 01.2019
- Delivered friendly and efficient service in high-volume restaurant environments
- Managed multiple tables while maintaining accuracy and guest satisfaction
- Assisted guests with menu recommendations and order coordination
- Worked collaboratively with staff during busy shifts and peak hours
Education
High School Diploma -
Moorpark College
Moorpark, CA06.2019
Master Dog Trainer - Canine And Human Behavior
Highland Canine School For Dog Trainers
Statesville, NC06.2021
Skills
- Customer service & guest relations
- Fast-paced multitasking
- Scheduling & organization
- Team collaboration
- POS systems & cash handling
- Conflict resolution
- Time management
- Problem solving under pressure
- Communication & rapport building
- Adaptability & quick learning
LANGUAGES
English
Timeline
Owner & Head Trainer
Embark Dog Training
01.2023 - Current
Barback / Event Support
Wandering Spirits Mobile Bar
06.2022 - Current
Server
Buffalo Wild Wings / The Junkyard
01.2018 - 01.2019
High School Diploma -
Moorpark College
Master Dog Trainer - Canine And Human Behavior
Highland Canine School For Dog Trainers