Summary
Overview
Work History
Education
Skills
Timeline
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Nina Goodwin

Knoxville

Summary

Dynamic and dedicated professional with a proven track record at Old Mecklenburg Brewery, excelling in customer service and team collaboration. Skilled in managing high-pressure situations while ensuring guest satisfaction and operational efficiency. Adept at multitasking and effective time management, consistently creating positive experiences for patrons.

Overview

4
4
years of professional experience

Work History

Host

Old Mecklenburg Brewery
05.2025 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Host

Old Mecklenburg Brewery
05.2024 - 08.2024

Created positive first impressions for new and returning guests.

Managed seating arrangements to maximize efficiency and guest satisfaction.

Maintained cleanliness of dining area to ensure readiness for incoming guests.

Took online orders and reservations while keeping continuous costumer service

Team Member

Rita’s Italian Ice
05.2021 - 08.2021

Delivered prompt, courteous service to customers while managing cash register operations.

Education

High School Diploma - Communications

University of Tennessee
Knoxville, TN

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host

Old Mecklenburg Brewery
05.2025 - 08.2025

Host

Old Mecklenburg Brewery
05.2024 - 08.2024

Team Member

Rita’s Italian Ice
05.2021 - 08.2021

High School Diploma - Communications

University of Tennessee
Nina Goodwin