Dynamic and dedicated professional with a proven track record at Old Mecklenburg Brewery, excelling in customer service and team collaboration. Skilled in managing high-pressure situations while ensuring guest satisfaction and operational efficiency. Adept at multitasking and effective time management, consistently creating positive experiences for patrons.
Created positive first impressions for new and returning guests.
Managed seating arrangements to maximize efficiency and guest satisfaction.
Maintained cleanliness of dining area to ensure readiness for incoming guests.
Took online orders and reservations while keeping continuous costumer service
Delivered prompt, courteous service to customers while managing cash register operations.