Nira Robbins
Hermitage
Summary
Hospitality pro with 19+ years on the floor, in high-volume, high-energy restaurants and entertainment venues. I love taking care of people, bringing smiles, keeping things moving, and creating a memorable guest experience. Known for a strong work ethic, fun, positive attitude, and bringing good vibes to the team — even on the busiest shifts.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Server Assistant
Ole Red (Ryman Hospitality)
Nashville
06.2018 - Current
- Create a fun, welcoming, Nashville-style experience for locals and tourists alike
- Keep service smooth and upbeat during busy, high-energy shifts
- Anticipate guest needs and handle issues quickly and professionally
- Train new hires and travel to help open new locations
- Stay positive, hustle hard, and keep the team laughing when it counts
Server
Cheeky Taqueria
Cumming
05.2013 - 05.2018
- Delivered fast, friendly service in a lively taqueria/sports bar
- Built a strong base of regulars (about 75%) through genuine connection
- One of two main trainers — helped shape the culture and staff from day one
- Assisted managers, opened new locations, and ran shifts as key holder
- Managed cash outs, safes, closing procedures, and late-night lock-ups
Server
Wildhorse Saloon (Ryman Hospitality
Nashville
03.2008 - 09.2011
- Took care of large crowds, tourists, and party-ready guests
- Balanced speed, personality, and consistency during peak volume
- Handled guest issues with grace and “make-it-right” energy
- Worked private events and helped train new team members
Education
Bachelor of Science - Human Performance And Sports Science
Tennessee State University
Nashville, TN 08.2004 - 05.2006
Bachelor of Arts - Liberal Arts And Sciences
Rend Lake Junior College
Ina, IL 08.2001 - 05.2004
Skills
- Thriving in fast-paced, high-volume environments
- Connecting with guests and making them feel at home
- Building loyal regulars and repeat business
- Multitasking without losing my smile
- Training new hires and being the go-to teammate
- Sales, upselling, and reading the room
- Cash handling, knowledge of POS
- Showing up on time, ready to work, and ready to have fun
- Leading the team in 5-star reviews and maintaining an excellent guest sentiment score
Timeline
Server Assistant
Ole Red (Ryman Hospitality)
06.2018 - Current
Server
Cheeky Taqueria
05.2013 - 05.2018
Server
Wildhorse Saloon (Ryman Hospitality
03.2008 - 09.2011
Bachelor of Science - Human Performance And Sports Science
Tennessee State University
08.2004 - 05.2006
Bachelor of Arts - Liberal Arts And Sciences
Rend Lake Junior College
08.2001 - 05.2004