NISHANTHI K NAIR
Lead Quality Engineer
Coimbatore
Summary
Results-driven Senior Quality Engineer / QA Professional with 8+ years of experience in enterprise software quality assurance across Web, Mobile, Embedded, and Cloud platforms. Strong expertise in functional, regression, smoke, integration, exploratory, localization, compatibility, and end-to-end testing, with proven experience in test planning, risk-based testing, defect lifecycle management, release validation, and production readiness. Experienced in leading QA activities for complex, customer-facing products, collaborating closely with Engineering, Product, and cross-functional teams in Agile environments. Skilled in driving quality throughout the Software Development Life Cycle (SDLC), supporting release sign-offs, improving QA processes, and ensuring reliable, high-quality product delivery. Exposure to API validation, CI/CD workflows, cloud platforms, and test automation, complemented by strong hands-on expertise in manual testing and quality assurance..
Overview
1
1
Certification
10
10
years of professional experience
Work History
Senior Software Engineer
Sutherland Global Services
09.2024 - Current
- Led end-to-end Quality Assurance and Manual Testing across Web, Android, and iOS platforms, covering functional, regression, smoke, integration, exploratory, and release validation testing.
- Owned test planning, execution, defect management, and release readiness for critical product features, ensuring quality standards were met across multiple releases.
- Led launch regression, production validation, go-live smoke testing, and post-release verification, supporting successful and stable production deployments.
- Analyzed business requirements, user stories, and acceptance criteria to design comprehensive test scenarios, identify coverage gaps, and assess functional and integration risks.
- Collaborated with Engineering, Product, and cross-functional teams to validate APIs, backend workflows, integrations, and end-to-end business processes.
- Provided QA ownership for critical booking, reservation, payment, messaging, notification, and user workflow features, ensuring seamless end-to-end customer experiences.
- Managed the complete defect lifecycle using defect tracking tools, including defect identification, severity/priority assessment, root-cause collaboration, retesting, verification, and closure.
- Applied risk-based testing and impact analysis to prioritize high-risk scenarios, optimize test coverage, and support quality-focused delivery within Agile release timelines.
- Actively participated in Agile/Scrum ceremonies, collaborated with stakeholders on release decisions, and provided QA status, defect trends, test results, and release sign-off recommendations.
- Prepared and maintained test plans, test scenarios, execution reports, defect reports, traceability, and quality metrics, while driving continuous improvement in QA processes and test coverage.
Senior Quality Services Associate
Amazon India
08.2016 - 08.2024
- Led end-to-end Quality Assurance and Manual Testing for Amazon Alexa and Echo products, covering regression, functional, GUI, localization, compatibility, and mobile testing across multiple device and platform configurations.
- Owned critical feature testing and end-to-end test cycles, including test planning, execution, defect triage, risk assessment, and stakeholder communication throughout the release lifecycle.
- Designed and executed comprehensive test scenarios and test cases for new and legacy features, ensuring functional coverage, backward compatibility, and product quality.
- Contributed to test automation by developing and maintaining automation test cases for new and existing features, supporting improved regression coverage and testing efficiency.
- Managed the defect lifecycle, collaborating with Development, Product, and cross-functional teams to analyze issues, prioritize defects, track resolutions, and ensure timely closure.
- Supported production releases and release validation by coordinating with Release Engineering teams, executing release-critical test suites, and validating product readiness.
- Performed localization and compatibility testing across supported regions, devices, configurations, and software versions to ensure consistent customer experience.
- Leveraged AWS services and CI/CD workflows as part of Agile delivery processes, collaborating with engineering teams to support continuous integration, testing, and release activities.
- Facilitated QA knowledge-sharing sessions, team training, and knowledge transfer, helping improve testing practices, onboarding, and overall team effectiveness.
- Contributed to QA audit and process improvement initiatives by identifying process gaps, strengthening testing practices, and promoting standardized quality processes across the team.
Education
Master of Science - Information Technology
Sri Krishna Collage of Arts And Science
Coimbatore 04.2001 -
Bachelor of Science - Information Technology
Nirmala Collage of Art And Science
Coimbatore, India 04.2001 -
Skills
Functional Testing
Accomplishments
- Led end-to-end QA for Airbnb across Web, Android and iOS.
- Managed launch regression and production validation.
- Feature owner for Amazon Alexa quality initiatives.
- Improved QA processes through audits and knowledge sharing.
- Recognized with Tech-Champ and Star of the Month awards.
- Built reusable automation assets reducing manual effort.
Certification
Tech-Champ Award, Star of the Month, Quality Excellence Awards
Timeline
Senior Software Engineer
Sutherland Global Services
09.2024 - Current
Senior Quality Services Associate
Amazon India
08.2016 - 08.2024
Master of Science - Information Technology
Sri Krishna Collage of Arts And Science
04.2001 -
Bachelor of Science - Information Technology
Nirmala Collage of Art And Science
04.2001 -