Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nissi Goosby

Chapel Hill

Summary

Dynamic and adaptable professional with a strong work ethic, honed through years of experiences in costumer service. Proven ability to enhance customer satisfaction through effective problem-solving and conflict resolution. Skilled in multitasking and utilizing POS systems to streamline service, ensuring a positive experience.

Understanding the importance of teamwork and communication with co-workers, putting as much effort into ensuring a positive work environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrell
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Emergency Medical Technician

Journey Ambulance
01.2025 - Current
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Coach

Shining Light Gymnastics
07.2024 - Current
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Worked with multiple children from the ages of 1-15 years of age, from different backgrounds and both physical and developmental stages.

Crew Member

Wendy's
06.2021 - 09.2022

• Provided customer service and communication skills, including conflict resolution and problem solving.

  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Home Life Academy
Jackson, TN

EMT-B Certification -

Tennessee College of Applied Technology
Murfreesboro, TN

Skills

  • Strong work ethic
  • Customer service
  • Problem-solving
  • Conflict Resolution
  • Fast learner
  • Adabtable

Certification

EMT-Basic, CPR.

Timeline

Emergency Medical Technician

Journey Ambulance
01.2025 - Current

Coach

Shining Light Gymnastics
07.2024 - Current

Crew Member

Wendy's
06.2021 - 09.2022

Server

Cracker Barrell

High School Diploma -

Home Life Academy

EMT-B Certification -

Tennessee College of Applied Technology
Nissi Goosby