Seasoned Senior Finance Analyst with over 12 years of experience in RTR, P2P, and O2C processes. Strong planning, organizational, and communication skills. Excel in analysis and providing valuable recommendations. Skilled in data modeling and adept at client management. Results-driven Accounts Receivable/Payable Specialist with a proven track record in managing invoicing, collections, and Vendor Management. Experienced in monitoring accounts, reconciling balances, and resolving payment discrepancies for financial accuracy. Dedicated to optimizing AR processes for efficiency and cash flow management. Nurture client relationships and ensure organizational success through accurate and timely financial support.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Senior Analyst - Billing Operations
Freshworks
07.2023 - Current
Read / Review the contracts / Order Forms and set up the appropriate subscriptions and generate invoices accurately and in a timely manner.
Work on modification of Subscriptions based on the change order forms.
Respond to customer queries received via emails, phone calls, tickets and other modes of communication
Assist month-end and close activities for Financial Reporting
Collaborated with other departments to resolve billing and invoicing issues
Prepared and presented financial reports to senior management that provided insights into the organization's financial health
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Subject Matter Expert in Financial Operations with a focus on process automation and revenue growth.
Led billing automation and SKU creation efforts, reducing manual errors by 45% and increasing revenue by 30%.
Successfully reduced churn by 20% through up-selling strategies and efficient RPO tracking, cutting revenue leakage by 30%.
Managed complex billing structures for major clients, including Tata, Klarna, PhonePe, Paytm, and Meesho.
Enhanced channel billing and startup account management, contributing to an 18% revenue increase.
Proficient in tools like Chargebee, Freshdesk, Freshservice, NetSuite, and Power BI, with experience leading migration projects and streamlining transitions.
Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
Mentored junior analysts, fostering professional development while enhancing overall team performance.
Senior Accounting Analyst
Transact Campus Inc
03.2022 - 07.2023
Managed vendor invoices, coding and processing in accounting systems
Tracked vendor billings versus purchase orders, ensuring accuracy and timeliness
Prepared and processed wire, electronic and expenses payments
Reviewed and analyzed accounts, implementing procedures and KPIs
Collaborated with OTC and Collection teams on dispute resolution
Prioritized tasks, managed team operations and ensured deadline adherence
Provided guidance on complex accounting matters to junior team members, fostering professional development within the department.
Trained new hires on accounting policies and procedures, promoting consistency in work quality across the team.
Financial Analyst
CogNet
08.2020 - 03.2022
Company Overview: Extended Office as a Service Company
Audit and post invoices, reconcile assigned vendor accounts monthly
Reduced processing time by (30%) by streamlining payment proposals and executing {$200,000} bi-weekly check runs
Review GR/IR accounts and clear items promptly
Process monthly bank and balance sheet reconciliations
Produce financial reports, including profit and loss statements
Allocate tasks to team members, monitor performance
Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Streamlined financial reporting for better decision-making with clear, concise analysis and presentation.
Executive Finance US
Encore Software Services, Inc.
08.2019 - 04.2020
Company Overview: Company Description
Update and reconcile banks and credit cards in Quickbooks daily.
Process invoices via 3-way matching from Purchase Order.
Send reminders and follow up on overdue payments.
Prepare vendor reconciliation and resolve payment discrepancies.
Compile and analyze information for balance sheets and financial reports.
Reconcile vendor statements and correct discrepancies.
Established long-term client relationships through consistent delivery of high-quality products and services.
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Senior US Accounts Executive
V2LOGIC SYSTEMS
05.2016 - 08.2018
Company Overview: Company Description
Prepared financial reports including balance sheets and profit/loss statements.
Reconciled discrepancies by analyzing and verifying account information.
Processed invoices using a 3-way match procedure of over 100 line items.
Audited and scheduled payments, maintained 1099 reports using Treasury.
Responded to vendor inquiries and corrected statement discrepancies.
Assisted in month-end closing and maintained accurate accounting records.
Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
Accountant
Pronto Management Consultants Ltd
07.2013 - 05.2015
Company Overview: Company Description
Worked in bookkeeping and finalization of accounts, and recommends financial actions by analyzing account options.
Summarized current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
Substantiated financial transactions by auditing documents and maintaining accounting controls by preparing and recommending policies and procedures.
Reconciled financial discrepancies by collecting and analyzing account information.
Had exposure over the various ERP software products like Quickbooks, Peachtree and Account edge (MAC based software.
Handled day-to-day accounting processes to drive financial accuracy.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Education
Bachelor of Commerce (B.Com.) - Accounting and Finance
Collaborated with team of 6 in the development of Billing Operations consolidation project which enhanced coordination between Deals Desk - Order Management - Billing - AR/Collections Team.
Interests
Participating in fundraising events to support local charities, schools, or community projects
Volunteer Work
Animal Welfare Advocacy
Environmental Conservation Projects
Adventure Travel
Sharing travel tips, recommendations, and insights with fellow enthusiasts
Backpacking and Hiking
Participating in cultural exchange programs and homestays
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Software Products Experience
Quickbooks
SAP FI
Salesforce
Peachtree / Sage
Microsoft Dynamics
Freshdesk
Freshservice
Chargebee
Zoho Books
Timeline
Senior Analyst - Billing Operations
Freshworks
07.2023 - Current
Senior Accounting Analyst
Transact Campus Inc
03.2022 - 07.2023
Financial Analyst
CogNet
08.2020 - 03.2022
Executive Finance US
Encore Software Services, Inc.
08.2019 - 04.2020
Senior US Accounts Executive
V2LOGIC SYSTEMS
05.2016 - 08.2018
Accountant
Pronto Management Consultants Ltd
07.2013 - 05.2015
Bachelor of Commerce (B.Com.) - Accounting and Finance