Nithya V
Chennai
Summary
E-commerce Marketplace Specialist with 7+ years of experience managing and optimizing product catalogs across major marketplaces such as Amazon, Walmart etc., Expertise in listing creation, content optimization, keyword strategy, variation management, and marketplace compliance to improve visibility, organic rankings, and conversion rates. Proven ability to drive catalog health and support revenue growth through data-driven optimization, advertising, promotions, and performance analytics. Skilled in managing large-scale catalogs, product launches, and cross-functional stakeholder collaboration to achieve marketplace growth objectives.
Overview
10
10
years of professional experience
Work History
Operations Specialist
Intelleants Virtual Workforce (OJCommerce)
01.2024 - Current
- Managed ecommerce operations across Amazon, Walmart, Wayfair, and TikTok Shop for 150+ vendors, supporting 500,000+ SKUs across multiple categories.
- Executed end-to-end catalog operations on Amazon including new item setup, variation management, bulk flat-file uploads, feed error resolution, and listing maintenance.
- Managed Amazon catalog health by resolving inactive, incomplete, suppressed, and at-risk listings, addressing pricing, image, policy, and compliance issues across 35K+ SKUs, along with targeted ad support for vendor products.
- Led Walmart catalog operations including item setup, variation creation, and feed-based onboarding, while collaborating with technical teams to implement inventory, pricing, and lag-time integrations for ~200K SKUs.
- Resolved Walmart listing issues including unpublished, pricing, image, and regulatory violations (IP, compliance, restricted products) across ~30K listings, and supported repricing, deals, and promotional strategies across 65K+ SKUs.
- Built and scaled Wayfair marketplace operations and generated $200K+ revenue in the first year. Launched 8K+ SKUs, and managed end-to-end listing lifecycle including content enrichment, attribute optimization, pricing strategy, and campaign execution for targeted items and promotions for tentpole events.
- Launched TikTok Shop operations by onboarding products through competitive research, managing listings, and creating Shoppable video content in collaboration with creators and affiliates to drive product visibility and engagement.
Catalog Specialist
Intelleants Virtual Workforce (OJCommerce)
01.2022 - 01.2024
- Led a company-wide variation creation initiative in collaboration with the website owner, managing a team of 5 catalog professionals to structure and optimize product variations across 45K+ SKUs, improving catalog organization and product discoverability.
- Implemented process automation and workflow improvements that reduced manual catalog operations time and processing effort by 80%, enhancing operational efficiency and scalability.
- Managed end-to-end catalog operations for 150+ vendors, including new listing creation, pricing updates, promotions, attribute enrichment, and image management across 200K+ products.
- Conducted competitor pricing analysis and supported go-to-market execution for 10,000+ product launches, improving catalog readiness and market alignment.
Asset Coordinator
LTI/MICROPOINT COMPUTERS
01.2021 - 01.2022
- Managed end-to-end lifecycle of a global asset catalogue spanning over 50K assets procured for Chennai SEZ, overseeing organization, tracking, and governance of company-wide digital and operational assets.
- Trained and managed the asset team, streamlined the standard operating procedure, ensuring consistent processes, accuracy, and adherence to asset governance standards.
- Collaborated with global stakeholders across teams to maintain asset integrity, streamline workflows, and support cross-functional operational requirements.
Content Manager
WISHKARO MEDIA PVT LTD.
01.2020 - 01.2021
- Managed a team of 60 content writers and 3 editors producing SEO-driven e-commerce articles and product comparison catalogs in Home and Electronics categories.
- Led end-to-end content operations including onboarding, training, performance evaluation, and daily task allocation for writers and editors.
- Oversaw production of over 10K+ 600–700 word SEO articles with backlinks and 5K+ 2,500 word product comparison guides, ensuring content quality, consistency, and adherence to SEO guidelines.
- Supervised editorial workflow and quality control, with direct oversight of editing processes supported by a team of 3 editors reporting into the role.
Software Developer
Tata Consultancy Services
01.2017 - 01.2018
- Built, tested, and deployed modular backend components for financial systems as part of CCIL, the clearing house for RBI.
- Designed the “Priority Workflow” logic for order-matching and reporting systems and coded in C through secure transitional layers from a proprietary system-level language.
- Part of the backend engineering team responsible for ensuring performance, stability, and secure deployment of financial applications for CCIL.
Data(ML) Associate
Amazon Development Center
01.2016 - 01.2017
- Interpreted, annotated, and transcribed data to improve machine learning performance for Amazon products including Alexa and Fire TV.
- Trained and onboarded new associates, supporting workflow understanding and accelerating ramp-up into ML data operations processes.
Education
B. E - Computer Science
ANNA UNIVERSITY
01-2016
Skills
- Amazon Seller Central
- Vendor Central
- Walmart Seller Center
- TikTok Shop
- Ads Manager
- eBay Seller Hub
- Helium 10
- Wayfair Partner Home
- SQL
- Advanced Excel
Timeline
Operations Specialist
Intelleants Virtual Workforce (OJCommerce)
01.2024 - Current
Catalog Specialist
Intelleants Virtual Workforce (OJCommerce)
01.2022 - 01.2024
Asset Coordinator
LTI/MICROPOINT COMPUTERS
01.2021 - 01.2022
Content Manager
WISHKARO MEDIA PVT LTD.
01.2020 - 01.2021
Software Developer
Tata Consultancy Services
01.2017 - 01.2018
Data(ML) Associate
Amazon Development Center
01.2016 - 01.2017
B. E - Computer Science
ANNA UNIVERSITY
Core Expertise
- Marketplace Operations & Catalog Management
- Product Listing Creation & Optimization
- Content Enrichment & Catalog Quality Enhancement
- Marketplace Compliance, Listing Violations & Account Health
- Amazon, Walmart, Wayfair & TikTok Shop Operations
- New Marketplace Launches & Expansion Strategy
- Marketplace Research & Competitive Analysis
- Pricing Strategy & Margin Optimization
- Inventory Planning & Order Management
- ERP & API Integration Coordination
- Product Visibility, Search Ranking & Conversion Rate Improvement
- Cross-Functional Stakeholder Management