Nivedha Navin
Tirupattur
Summary
At Vsolv Engineering India Pvt Ltd, I excelled as a Senior Tech Associate, leveraging Agile methodologies and Selenium to enhance QA processes and system testing. My proactive approach resulted in significant improvements in customer satisfaction and productivity, showcasing my analytical prowess and teamwork skills.
Overview
5
5
years of professional experience
Work History
Senior Tech Associate
Vsolv Angineering India Pvt Ltd
Chennai, India
04.2017 - 12.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Adhered to company policies regarding data privacy, security protocols while testing systems and applications.
- Maintained up-to-date knowledge on industry trends and advancements in manual QA methodologies.
- Accelerated bug resolution by documenting test results and providing detailed feedback to development teams.
- Optimized regression testing efforts, enabling faster identification of potential risks during upgrades or new releases.
- Streamlined communication channels between QA teams and other departments for better issue tracking.
- Minimized release delays by prioritizing critical bugs and working closely with developers to address them swiftly.
- Improved business processes through careful analysis of user requirements and translating them into functional test cases.
- Supported continuous improvement initiatives, evaluating current processes and suggesting enhancements for increased productivity and quality assurance success rates.
- Boosted customer satisfaction by ensuring thorough testing of applications before deployment.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Developed traceability documentation to aid in investigating faults and defects.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Advised developers on problems with databases, performance and other issues.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Implemented advanced automation frameworks such as Selenium WebDriver , optimizing code reusability and maintainability across projects.
- Actively participated in agile ceremonies such as sprint planning and retrospective meetings, providing valuable feedback on testing activities.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Kept scripts and test cases updated with current requirements.
Education
Bachelor of Engineering - Computer Science
Priyadharshini College Of Engineering
Vaniyambadi,Tirupattur Dt03.2015
Skills
- Test plan
- Agile - Scrum methodology
- System testing
- SQL
- Python
- Basic Java
- SDLC
- Selenium
- STLC
- Maven
- Github
Timeline
Senior Tech Associate
Vsolv Angineering India Pvt Ltd
04.2017 - 12.2021
Bachelor of Engineering - Computer Science
Priyadharshini College Of Engineering