Solution-focused IT project manager with 15+ years of experience in leading large-scale technology projects from design through to implementation. Instrumental in dissecting complex problems, devising iterative processes, and leading end-to-end change management. Strong knowledge in Scrum and waterfall methodologies
Overview
11
11
years of professional experience
1
1
Certification
Work History
Development Manager
Standard Chartered Global Business Services
11.2018 - Current
Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership or Business stakeholders.
Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
Led process improvement initiatives aimed at increasing efficiency within the development department while maintaining a focus on delivering high-quality products.
Mentored junior developers through regular performance reviews and one-on-one coaching sessions, fostering professional growth.
Led team of 5 developers in analysis and rebuild of software from conception through implementation.
Managed pre-release quality assurance processes, ensuring software met rigorous standards for functionality, performance, and security before deployment.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
System Analyst
Standard Chartered Global Business Services
05.2013 - 11.2018
Collaborated with cross-functional teams to develop and implement effective IT solutions for business needs.
Conducted thorough systems analysis to identify areas for improvement, leading to increased efficiency across the organization.
Created all troubleshooting documentation and distributed it to team members and key stakeholders.
Enhanced security measures by conducting regular audits and implementing necessary updates.
Developed custom software solutions to address unique business challenges, resulting in improved operations.
Mentored junior analysts, sharing industry knowledge and best practices to improve team performance.
Provided comprehensive user support, resolving technical issues quickly to minimize disruptions.
Escalated project-related issues quickly to help rectify problems and avoid delays.
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