Noah C. Cathion
Memphis
Summary
Dynamic Assistant General Manager at City Silo Table and Pantry, proficient in inventory control and impactful communication. Enhanced guest satisfaction through innovative customer service initiatives and comprehensive staff training. Demonstrated expertise in process improvement and vendor relationship management, ensuring adherence to health regulations while cultivating a collaborative team environment.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
City Silo Table and Pantry
Memphis
04.2025 - Current
- Oversaw customer service initiatives to ensure guest satisfaction at all times.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in menu planning, focusing on seasonal ingredients and local sourcing.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Monitored inventory levels and placed orders for new stock as needed.
- Evaluated current processes within the store environment to identify areas of improvement.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Oversaw delegation of work to staff, clarifying priorities and targets.
Team Member/Shift Leader
City Silo Table and Pantry
Memphis
10.2021 - 04.2025
- Prepare Hot and Cold Beverages
- Take Orders and Handle payments
- Maintain a sanitary work environment
- Coordinated with co-workers on orders
- Oversaw the training of incoming employees
- Connected with customers to retain clientele
- Assured a properly stocked inventory and reported any discrepancies
- Shared methods to more efficiently operate
- Provide a calm demeanor under pressure
- Contributed to fostering a cohesive and open culture.
Physical Therapy Tech Intern
Memphis Physical Therapy
Arlington
01.2021 - 04.2021
- Client observation during treatment.
- Equipment setup and breakdown.
- Assisted clients with their personalized exercises daily.
- Sanitize equipment after every use, and according to health standards.
- I observed the manual work of the physical therapist.
- Assisted the physical therapist by setting up clients with electrical stimulation via interferential currents.
- Gained insights into insurance management within medical facility
- Fostered meaningful connections with clients to ensure a consistent and successful regimen.
Carhop
Sonic Drive-In
Arlington
05.2015 - 08.2019
- Delivered orders correctly and in a timely manner
- Prepared beverages and desserts
- Mentored incoming employees on navigating fast-paced environment
- Managed cash handling procedures during shifts consistently and securely.
- Verified orders and bagged items for easy transport.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Assisted customers with their orders and any issues that arose on a daily basis
- Assisted customers with menu selections and special requests.
Education
Bachelor of Science - Health Sciences, Healthcare and Society
The University of Memphis
Memphis, TN05.2021
Skills
- Modeling effective leadership
- Vendor relationship management
- Resource allocation
- Inventory control
- Microsoft programs
- Conflict resolution
- Effective communication
- Process improvement
Accomplishments
- Dean’s List - Fall 2017, Spring 2018, Spring 2019, Spring 2020, Summer 2020, Fall 2020
- Kappa Kappa Psi National Honorary Band Fraternity – Band Service Organization
- Section Leader in The University of Memphis Marching Band – 2018, 2019
Timeline
Assistant General Manager
City Silo Table and Pantry
04.2025 - Current
Team Member/Shift Leader
City Silo Table and Pantry
10.2021 - 04.2025
Physical Therapy Tech Intern
Memphis Physical Therapy
01.2021 - 04.2021
Carhop
Sonic Drive-In
05.2015 - 08.2019
Bachelor of Science - Health Sciences, Healthcare and Society
The University of Memphis