
Dynamic insurance professional with a proven track record at Shelter Insurance Company, excelling in policy analysis and sales leadership. Expert in building strong client relationships and enhancing customer satisfaction. Successfully implemented strategies that drove agency growth and improved retention rates, while mentoring staff to achieve operational excellence.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.