Nourhene Chaieb
Summary
Accomplished Pastry Shop Manager and Marketing Assistant with a proven track record at "Pâtisserie La Joie", enhancing store environment and customer satisfaction. Expert in employee management and graphic design, significantly increasing sales through strategic inventory and advertising campaign optimization. Demonstrates exceptional team leadership and customer service skills, ensuring operational excellence.
Overview
7
7
years of professional experience
Work History
Pastry Shop Manager
"Pâtisserie La Joie"
Mahres
05.2019 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Marketing Assistant
Jawhara Pub
Sousse
04.2017 - 07.2017
- Used my graphic design skills to create attractive and effective visuals aimed at promoting products and services in a persuasive and impactful way.
- oversaw the creation, implementation, and optimization of advertising campaigns across various platforms
Education
Audiovisual Advertising
Institut Supérieur Des Arts Et Métier
Sfax, Tunisia07.2017
Skills
- Customer Service
- Employee Management
- Health and safety
- Invoicing
- Team Leadership
Travelling, Practicing sports
Practicing sports and traveling are my cherished hobbies. Engaging in physical activities not only keeps me fit but also invigorates my mind And traveling opens up new horizons, allowing me to explore diverse cultures
Languages
Arabic, English, French
Native language
Spanish
Beginner
A1
Timeline
Pastry Shop Manager
"Pâtisserie La Joie"
05.2019 - Current
Marketing Assistant
Jawhara Pub
04.2017 - 07.2017
Audiovisual Advertising
Institut Supérieur Des Arts Et Métier