Summary
Overview
Work History
Education
Skills
Timeline
Generic

N. Ruth Osburn

Lascassas

Summary

Experienced with patient intake procedures and administrative support. Utilizes effective communication and organizational skills to ensure smooth patient onboarding. Track record of maintaining accurate patient records and enhancing workflow efficiency.


Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

New Patient Intake Coordinator/Transcriptionist

Nashville Fertility Center
03.2020 - Current
  • Coordinated patient intake processes, ensuring compliance with healthcare regulations and organizational policies.
  • Streamlined appointment scheduling systems to enhance patient flow and reduce wait times.
  • Prioritized urgent care needs during intake, ensuring critical patients received immediate attention.
  • Ensured compliance with HIPAA regulations by maintaining strict confidentiality of sensitive patient information at all times.
  • Implemented electronic health record (EHR) systems to improve data accuracy and accessibility.
  • Implemented streamlined workflows to enhance transcription efficiency and reduce turnaround time.
  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
  • Improved turnaround time for report generation by efficiently managing transcription tasks.
  • Worked cohesively with physicians and other clinical staff to complete transcriptions.

Medical Transcriptionist

PathGroup
01.2017 - Current
  • Home-based position transcribing pathology dictation by physicians, pathology assistants, and grossers using Fluency software and PathGroup PathSys platform while meeting turn-around times, production and quality requirements. Working with other departments to resolve discrepancies and problem cases. Extensive use of company email for communication with all providers and other departments and transcriptionists.

Medical Transcriptionist

Allergy & Asthma Specialists
08.2000 - 01.2017
  • Home-based position transcribing all medical records (office notes, H&Ps, x-ray reports, physician and patient correspondence)
  • Tracking of referral sources and preparation of monthly Excel spreadsheets
  • Preparation and submission of articles for medical journal publication

Administrative Assistant

Nashville ENT Clinic
03.1997 - 06.2000
  • Clinical administration including coordination of transcription services; physician credentialing for insurance participation, hospital privileges, etc.; travel arrangements, seminar registration; coordinating depositions/court appearances; tracking of CME funds and credits; transcription of patient related notes/correspondence, articles for publication; processing daily mail; provide back-up coverage for front desk area; daily banking transactions; maintenance of databases and mailing lists; recording secretary for staff meetings; tracking of physician time off; acted as Surgery Scheduler for approximately 5 months

Medical Transcriptionist/Medical Secretary

Page-Campbell Cardiology
06.1997 - 03.1997
  • Medical and Administrative Transcription primarily for Andre Churchwell, MD; Scheduling of patient appointments/procedures; scheduling of meetings; making travel arrangements; tracking of CME credits
  • Maintenance of extensive referring physician database
  • Processing applications for credentialing

Education

Associate of Science - Secretarial Science

Chattanooga State Technical Community College
Chattanooga, TN
06.1982

Skills

  • Data entry proficiency
  • Medical terminology
  • Insurance verification
  • Patient confidentiality
  • Time management
  • Workflow coordination
  • Multitasking and organization
  • Organizational skills
  • MS office suite

Timeline

New Patient Intake Coordinator/Transcriptionist

Nashville Fertility Center
03.2020 - Current

Medical Transcriptionist

PathGroup
01.2017 - Current

Medical Transcriptionist

Allergy & Asthma Specialists
08.2000 - 01.2017

Medical Transcriptionist/Medical Secretary

Page-Campbell Cardiology
06.1997 - 03.1997

Administrative Assistant

Nashville ENT Clinic
03.1997 - 06.2000

Associate of Science - Secretarial Science

Chattanooga State Technical Community College
N. Ruth Osburn