Summary
Overview
Work History
Education
Skills
Timeline
Generic
NYEIN NYEIN NWE

NYEIN NYEIN NWE

Professional Waitress
Dubai

Summary

Highly motivated and customer-focused waitress with four years of experience delivering exceptional service in fast-paced restaurant environments. Skilled in taking accurate orders, managing multiple tables efficiently, and maintaining a warm and welcoming atmosphere to enhance guest satisfaction. Known for strong communication skills, attention to detail, and the ability to work seamlessly with team members and kitchen staff. Committed to ensuring a memorable dining experience that encourages customer loyalty and positive reviews.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Waitress

Jufulou Restaurant
Dubai
08.2024 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Processed orders and sent to kitchen employees for preparation.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Waitress

Apex Hotel Mandalay
Mandalay, Gouvernorat de Monastir
04.2022 - 05.2024
  • Greet and seat guests, providing menus and explaining daily specials.
  • Take accurate food and beverage orders, ensuring attention to details.
  • Effectively communicate with kitchen and bar staff to coordinate timely service.
  • Provide personalized and attentive service to enhance the dining experience.
  • Upsell menu items and make recommendations based on guest preferences.
  • Handle customer inquiries, concerns, and special requests with professionalism.
  • Maintain cleanliness and presentation standards in the dining area.

Waitress

LOTTE Hotel Yangon
Yangon
02.2021 - 03.2022
  • Welcoming and seating customers while delivering professional, discreet, and personalized service.
  • Providing sincere, warm, and enthusiastic service to ensure guest satisfaction.
  • Interacting with clients to understand their needs and preferences.
  • Follow all safety and sanitation policies when handling food and beverage to ensure compliance with regulations and standards.
  • Maintaining a professional and friendly demeanor, while also ensuring discretion with outlet patrons to enhance their well-being.
  • Minimizing wastage, breakage, and spoilage.
  • Employing effective upselling techniques to surpass Guest expectations and boost revenue.

Education

Certificate of Food and Beverage Service - MCA Chef Family Training Course

MCA Chef Family Training Cours

Bachelor of Arts - Economics

Yadanarbon University Mandalay
Mandalay
04.2001 -

Pharmacist Aide Training Course

Shwe Zin Mytthar
Mandalay
01-2024

Skills

  • Food and Beverage Knowledge

  • Excellent Communication

  • Team Work

  • Flexibility

  • Attention to Detail

  • Customer service

  • Dining area maintenance

  • Guest relations management

  • Positive Attitude

  • Strong multitasking

  • Upselling techniques

Timeline

Waitress

Jufulou Restaurant
08.2024 - Current

Waitress

Apex Hotel Mandalay
04.2022 - 05.2024

Waitress

LOTTE Hotel Yangon
02.2021 - 03.2022

Bachelor of Arts - Economics

Yadanarbon University Mandalay
04.2001 -

Certificate of Food and Beverage Service - MCA Chef Family Training Course

MCA Chef Family Training Cours

Pharmacist Aide Training Course

Shwe Zin Mytthar
NYEIN NYEIN NWEProfessional Waitress