Nyia Hawkins
Memphis
Summary
Motivated psychology student seeking opportunities to develop administrative, research, and community engagement skills. Demonstrates strong communication, organization, and confidentiality through hands on experience in administrative support and outreach initiatives.
Overview
2
2
years of professional experience
Work History
Administrative Intern
First Baptist Church Broad
Memphis
06.2024 - Current
- Assisted in organizing church events and community outreach programs serving congregation and community members.
- Coordinated communication between church staff and congregation through phone calls, emails, and in-person interactions.
- Developed, organized, and maintained filing systems for administrative and personnel documents.
- Handled sensitive and confidential information with professionalism and discretion.
- Conducted research to support and improve community engagement initiatives.
- Collaborated with team members to enhance event planning and administrative procedures.
- Answered incoming phone calls and directed inquiries to appropriate personnel in a professional manner.
- Assisted with preparation of monthly reports to support leadership decision-making.
- Entered and maintained accurate data in spreadsheets and databases.
Social Media Manager
Martha's Place Restaurant
Montgomery
01.2025 - Current
- Manage and create content for the restaurant's social media platforms to increase brand visibility and customer engagement.
- Plan and schedule posts promoting menu items, specials, and events.
- Respond to customer comments and messages in a professional and timely manner.
- Collaborate with restaurant staff to ensure accurate and appealing online representation.
- Monitor engagement metrics to identify trends and improve content strategies.
- Maintain consistent brand voice and visual presentation across platforms.
Education
Bachelor of Science - Psychology
Alabama A&M University
Normal, AL01.2028
High School Diploma -
Houston High School
Germantown, TN05.2024
Skills
- Administrative & Project Support
- Data Entry & Records Maintenance
- Oral & Written Communication
- Telephone & Front Desk Reception
- Social Media Management
- Team Collaboration
- Confidential Information Handling
- Microsoft Word
- Excel
- Google Docs
- Shelby Next
Timeline
Social Media Manager
Martha's Place Restaurant
01.2025 - Current
Administrative Intern
First Baptist Church Broad
06.2024 - Current
Bachelor of Science - Psychology
Alabama A&M University
High School Diploma -
Houston High School