Najwa Zandlo
Trenton
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion, and concern. Committed to serving and protecting others. Ambitious and dedicated to personal growth and professional development in all facets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patrol Officer
Jackson Police Department
02.2022 - Current
- Collaborated with fellow officers for efficient crime prevention and response efforts.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Patient Representative
West Tennessee Healthcare
09.2021 - 01.2022
- Managed patient intake process, ensuring accurate documentation and efficient service delivery.
- Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Receptionist
Physician's Quality Care
08.2020 - 08.2021
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Master of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, New Hampshire05.2024
Bachelor of Arts - Organizational Management & Leadership
Union University
Jackson, TN05.2019
Skills
- Critical Thinking
- Conflict Resolution
- Calm Under Pressure
- Punctual
- Organization and Time Management
Certification
Crisis Intervention Training, 2022
Basic Crime Scene Processing, 2023
L.E.A.D.S Instructor, 2023
Timeline
Patrol Officer
Jackson Police Department
02.2022 - Current
Patient Representative
West Tennessee Healthcare
09.2021 - 01.2022
Receptionist
Physician's Quality Care
08.2020 - 08.2021
Master of Science - Forensic Psychology
Southern New Hampshire University
Bachelor of Arts - Organizational Management & Leadership
Union University
Crisis Intervention Training, 2022
Basic Crime Scene Processing, 2023
L.E.A.D.S Instructor, 2023
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