OLIVIA BAUMAN
Nashville
Summary
Proficient Deputy City Manager skilled in enabling across-the-board improvements to key service and operational areas. Adept at maintaining compliance, increasing efficiency, and driving growth. Pursuing new professional challenges and eager for growth and career advancement opportunities.
Overview
16
16
years of professional experience
Work History
Deputy City Manager
REGUS
06.2022 - Current
- Negotiate and execute new leases, renewals, and terminations
- Plan, schedule, and coordinate general maintenance and major repair projects
- Develop and maintain professional relationships with tenants, community, and vendors
- Coordinate tenant move-in and move-out process and orientate new tenants to property
- Manage daily administrative tasks, including tenant relations, rent collections, accounts receivable, and mail handling
- Initiate eviction proceedings when necessary according to state law
- Increase center revenue by approximately 45% with customer retention rate of approximately 65%
Human Resources Manager
ROCK SOLID SECURITY, INC.
12.2016 - 06.2022
- Devised hiring and recruitment policies for 200-employee company
- Maintained company compliance with local, state, and federal laws
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Gathered employee data to develop weekly work schedules, enabling proper staffing for all clients/venues for each shift
- Maintained payroll information by calculating, collecting, and entering data
Resident Care Associate
BROOKDALE SENIOR LIVING INC.
11.2014 - 12.2016
- Determined specific needs and provided most appropriate level of services for patient well-being
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies
- Coordinated daily medicine schedules and administration
- Supported needs of 20+ residents under long-term care
Caregiver
RESCARE HOMECARE
11.2013 - 11.2014
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Recognized and reported abnormalities or changes in patient health status to case manager
- Assisted patients with self-administered medications
- Changed dressings and bandages to maintain proper healing and sanitary measures
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision
Shift Supervisor
STARBUCKS COFFEE COMPANY
12.2008 - 10.2013
- Trained new employees and delegated daily tasks and responsibilities for 8-10 team members per shift
- Educated staff by sharing knowledge and expertise of coffees, teas, and merchandise
- Completed successful daily cash audits to correctly balance drawers at end of each shift
- Managed inventory, cash control, and store opening and closing procedures
- Improved customer satisfaction rates by approximately 50% with consistent quality checks and timely resolution of complaints
Education
Associate Of Science - General Studies
Nashville State Community College
Nashville, TN05.2023
High School Diploma -
Henry M. Jackson High School
Mill Creek, WA01.2008
Skills
- Verbal and Written Communication
- Time Management
- Team-Oriented and Cooperative
- Microsoft Office Suite Proficient
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Staffing & Scheduling
- Office Management
Timeline
Deputy City Manager
REGUS
06.2022 - Current
Human Resources Manager
ROCK SOLID SECURITY, INC.
12.2016 - 06.2022
Resident Care Associate
BROOKDALE SENIOR LIVING INC.
11.2014 - 12.2016
Caregiver
RESCARE HOMECARE
11.2013 - 11.2014
Shift Supervisor
STARBUCKS COFFEE COMPANY
12.2008 - 10.2013
High School Diploma -
Henry M. Jackson High School
Associate Of Science - General Studies
Nashville State Community College
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