OLIVIA DES AUTELS
knoxville
Summary
Developed strong customer service and teamwork skills in fast-paced food service environment. Expertise in maintaining cleanliness and adhering to food safety regulations. Looking to transition into new field, utilizing excellent communication and organizational abilities.
Personable and reliable, with passion for customer service and positive attitude. Knowledge of food safety and handling procedures, paired with skills in slicing and packaging deli products. Committed to maintaining clean, organized workspace to ensure customer satisfaction. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Deli Worker
Walmart
08.2025 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
Seasonal Worker
Bath and Body Work
09.2024 - 01.2025
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Team Member
Arby's
02.2024 - 08.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Sales Associate
5 Below
06.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School -
Halls High School
Knoxville, Tennessee05-2024
No Degree - Diagnostic Imaging
South College
Knoxville, TN05-2027
Skills
- Team work Experienced
- Communication skills Experienced
- Learning/ adaptability skills Expert
- Time management Experienced
- Customer service
- Cleaning and sanitizing
- Organizational growth
- Workplace safety
- Cleanliness and sanitation
- Money handling
- Customer engagement
- Safe food handling
- Proper food handling
- Meal preparation
- Sanitation practices
- Sales expertise
- Honesty and integrity
- Heavy lifting
- Interactive communication skills
- Flexible schedule
- Hospitality service expertise
Timeline
Deli Worker
Walmart
08.2025 - Current
Seasonal Worker
Bath and Body Work
09.2024 - 01.2025
Team Member
Arby's
02.2024 - 08.2025
Sales Associate
5 Below
06.2023 - 05.2024
High School -
Halls High School
No Degree - Diagnostic Imaging
South College
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