Olivia Griffith
Limestone
Summary
Motivated professional with a strong work ethic and adaptability, contributing to team success through effective collaboration. Demonstrated ability to master new skills quickly and work independently, enhancing overall productivity and achieving team goals.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Ballad Health
Limestone
07.2023 - Current
- Resolved patient inquiries about services and appointment scheduling to enhance patient experience.
- Managed appointment cancellations and rescheduling to maintain patient satisfaction.
- Collaborated with medical staff to verify patient information accuracy for improved service delivery.
EKG Technician
Ballad Health
Limestone
06.2021 - 07.2023
- Conducted EKG tests to evaluate patients' heart activity, aiding in accurate diagnosis of cardiac conditions.
- Maintained and calibrated EKG equipment, ensuring precision in readings and reliability in patient assessments.
- Collaborated with healthcare teams to review patient care strategies and interpret test results for optimal treatment plans.
Customer Service Representative
Advance Auto Parts
Maryville
06.2020 - 04.2021
- Guided customers in selecting products and resolving vehicle issues to enhance customer satisfaction.
- Executed accurate processing of customer transactions through point-of-sale systems to ensure seamless service.
Education
Maryville High School
Maryville, TennesseeSkills
- Attention to detail
- Problem solving
- Time management
- Verbal communication
- Communication skills
Timeline
Patient Service Representative
Ballad Health
07.2023 - Current
EKG Technician
Ballad Health
06.2021 - 07.2023
Customer Service Representative
Advance Auto Parts
06.2020 - 04.2021
Maryville High School