Olivia Huff
Franklin,TN
Summary
Results-driven SaaS sales leader with 8+ years of experience in financial services, healthcare, and technology. Consistently exceeds sales targets and manages complex sales cycles with an annual quota of $1.3M+. Skilled in RPA and GenAI digital transformation, with a passion for mentoring teams and driving strategic revenue growth. Eager to leverage expertise in a high-impact individual contributor role with leadership potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Enterprise Sales Director
SS&C Blue Prism
09.2024 - Current
- Oversee $1.3M annual quota while consistently meeting quarterly targets through strategic territory management and executive-level engagement.
- Achieved 89% of annual quota IN 2025 through development of complex renewals and value-oriented deals for prominent clients such as Nasdaq and Hilton.
- Lead development of enterprise strategies employing RPA and GenAI to facilitate extensive automation, generating quantifiable cost reductions and operational improvements.
- Manage multi-million-dollar pipeline while aligning automation roadmaps with C-suite business objectives.
Strategic Team Lead, Customer Success
Think-cell
01.2023 - 09.2024
- Managed 160+ enterprise customers achieving 98% retention rate and notable upsell growth.
- Coached Customer Success Managers on strategic renewal conversations, achieving a 20% increase in retention.
- Earned two promotions in 18 months for exceeding KPIs and leading team development.
Customer Success Manager, Commercial
Outreach
07.2021 - 12.2023
- Managed $3M ARR across mid-market SaaS clients, driving renewals, expansions, and customer adoption.
- Delivered strategic success plans and executive QBRs to enhance digital engagement and minimize churn.
Founding Account Manager
Canopy (Acquired by Outreach)
08.2020 - 07.2021
- Key member of the founding sales team, achieving 140% sales attainment through innovative engagement strategies.
- Collaborated with Product teams to design scalable onboarding processes, ensuring long-term value realization.
Business Development Roles
Conga
12.2018 - 08.2020
- Awarded Global BDR of the Year and reached 173% quota attainment.
- Mentored new hires in outbound cadence design, reducing ramp time by 30%.
Education
Master of Science -
IUPUI
Indianapolis, INBachelor of Science -
Purdue University
West Lafayette, INSkills
- Enterprise Sales Strategy
- C-Suite Engagement
- MEDDPICC
- Digital Transformation (RPA, GenAI)
- SaaS Client Lifecycle Management
- Strategic Account Growth
- Pipeline Management & Forecasting
- Sales Playbook Design
- Tools: Salesforce, HubSpot, Outreach, PowerBI, Tableau
Certification
- Sales Mastership Certification | Winning by Design
- Certified Customer Success Manager (CCSM) | Success Hacker
- Technical: Demo2Win, Outreach Admin, think-cell Certified, HubSpot Inbound.
Timeline
Enterprise Sales Director
SS&C Blue Prism
09.2024 - Current
Strategic Team Lead, Customer Success
Think-cell
01.2023 - 09.2024
Customer Success Manager, Commercial
Outreach
07.2021 - 12.2023
Founding Account Manager
Canopy (Acquired by Outreach)
08.2020 - 07.2021
Business Development Roles
Conga
12.2018 - 08.2020
Master of Science -
IUPUI
Bachelor of Science -
Purdue University