Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Jones

Knoxville

Summary

Detail-oriented sales associate with a focus on inventory management and sales floor organization. Committed to improving product turnover and customer engagement through effective time management and collaboration.

Overview

3
3
years of professional experience

Work History

Sales Associate

Marshalls Department Store
Knoxville, TN
04.2024 - Current
  • Assist customers in selecting merchandise, enhancing shopping experience and driving sales.
  • Maintain organized sales floor, ensuring product availability and presentation standards.
  • Process transactions accurately and efficiently at point-of-sale system.
  • Collaborate with team members to achieve daily sales targets and improve customer service.
  • Conduct inventory checks to prevent stock discrepancies and optimize product turnover.
  • Prepare merchandise for sales floor by pricing or tagging.
  • Help customers locate products and checked store system for merchandise at other sites.

Back Room Team Lead

Old Navy
Knoxville, TN
08.2022 - 04.2024
  • Supervised backroom operations, ensuring efficient stock processing and organization.
  • Trained and mentored new team members on safety protocols and inventory management.
  • Implemented improved storage techniques, enhancing space utilization in backroom areas.
  • Coordinated with sales floor teams to ensure timely replenishment of merchandise.
  • Implemented visual merchandising strategies to maximize product visibility and appeal.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Arts - Psychology

University of Tennessee
Knoxville, TN
05-2028

Associate of Arts - Psychology

Pellissippi State Community College
Knoxville, TN
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Marshalls Department Store
04.2024 - Current

Back Room Team Lead

Old Navy
08.2022 - 04.2024

Bachelor of Arts - Psychology

University of Tennessee

Associate of Arts - Psychology

Pellissippi State Community College
Olivia Jones