Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Olivia Lykins

University of Tennessee, Knoxville
Cookeville
1
year of professional experience

Adaptable and dependable Journalism student with experience creating engaging social media content and supporting campus operations. Strengths in research, communication, and customer service support accurate work, efficient task coordination, and strong audience engagement.

Work History

One Stop Student Services Enrollment Management

1 Year 2 Months
University of Tennessee, Knoxville | 09.2025 - Current
  • Part-Time Student Assistant
  • Responded to inquiries and directed visitors to appropriate campus resources
  • Processed student requests accurately while maintaining organized records and confidential information
  • Communicated clearly with staff and students to resolve routine issues promptly
  • Gathered, organized and input information into digital database.

Social Media Intern

1 Month
Volunteer State League | 06.2026 - 07.2026
  • Created social media posts aligned with brand voice and campaign goals.
  • Scheduled content across platforms using publishing tools and content calendars.
  • Drafted captions, hashtags, and post copy for promotional initiatives.
  • Created informative and entertaining posts for clients' Twitter, Facebook, and Instagram pages.

Game Day Operations Intern

1 Month
Volunteer State League | 06.2026 - 07.2026
  • Communicated updates between operations teams, officials, and volunteer staff.
  • Resolved routine event-day concerns quickly to keep operations running smoothly.
  • Adapted to changing priorities while supporting consistent game day execution.
  • Conducted sponsorship activations throughout stadium concourses, enhancing partnerships with local businesses.
  • Collaborated with marketing team to promote upcoming games through social media channels, generating increased interest in events.
  • Enhanced fan experience by efficiently managing game day operations and ensuring smooth event execution.

Education

Bachelor of Science - Journalism

University of Tennessee | Knoxville, TN | 05-2029
  • Minor: Cinema Studies
  • Dean's List: Fall 2025
  • Dean's List: Spring 2026
  • Extracurricular Activities: WUTK-FM
  • 3.75 GPA

Skills

Customer service
Information research and sourcing
Call response and transfer
Team collaboration
Conflict resolution
Information sourcing
Call handling

Interests

Documenting and sharing travel experiences.
Knitting and Crocheting
I like working with my hands and fixing things.
Watching Movies and TV Shows
Music

Timeline

Social Media Intern

Volunteer State League
06.2026 - 07.2026Read More

Game Day Operations Intern

Volunteer State League
06.2026 - 07.2026Read More

One Stop Student Services Enrollment Management

University of Tennessee, Knoxville
09.2025 - CurrentRead More

University of Tennessee

Bachelor of Science from Journalism
Read More
Olivia Lykins