Olivia Scheirer
Shady Valley,TN
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Catos
Elizabethton TN
10.2023 - 05.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Social Work Intern
Johnson County School System
08.2023 - 04.2024
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
Pantry Volunteer
Bucky’s Food Pantry
Johnson City, TN
08.2022 - 10.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Approached issues proactively to best meet current and future community needs.
Cook
Shady Valley Country Store
Shady Valley, TN
06.2020 - 12.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Bachelor of Science - Social Work
East Tennessee State University
Johnson City, TN05.2024
Associate of Science - Social Work
Northeast State Community College
Blountville, TN05.2022
Skills
- Adaptability
- Self motivation
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Reliable and punctual
- Relationship Building
- Client Service
Awards
- Phi Theta Kappa Honor Society
- NESCC Honor Society
- National Society of Leadership and Success
- National Honors Society
- Dean's List August 2022-May 2023
Timeline
Sales Associate
Catos
10.2023 - 05.2024
Social Work Intern
Johnson County School System
08.2023 - 04.2024
Pantry Volunteer
Bucky’s Food Pantry
08.2022 - 10.2022
Cook
Shady Valley Country Store
06.2020 - 12.2021
Bachelor of Science - Social Work
East Tennessee State University
Associate of Science - Social Work
Northeast State Community College
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