Omar Brown
Johnson City
Summary
Results-driven Store Manager with expertise in team leadership, cash management, and customer relations. Proven ability to enhance sales performance and optimize inventory accuracy, contributing to consistent revenue growth.
Overview
12
12
years of professional experience
Work History
Store Manager
AT&T Prime Communications
Norton, VA
12.2024 - 05.2026
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Developed and implemented training programs for new staff, enhancing service quality and operational efficiency.
- Analyzed customer feedback to identify trends, driving improvements in product offerings and customer experience.
- Fostered team collaboration by conducting regular meetings to align goals and share best practices.
Sales Executive
Verizon Wireless Plus
Riverside, CA
10.2022 - 08.2024
- Developed and executed strategic sales plans to achieve revenue targets.
- Cultivated relationships with clients to enhance customer loyalty and retention.
- Conducted market research to identify new business opportunities and trends.
- Trained and mentored sales staff on best practices and product knowledge.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Multi Store Manager
Verizon Go Wireless
Temecula, CA
02.2017 - 10.2022
- Oversaw daily operations across multiple store locations to ensure alignment with corporate policies.
- Developed and implemented training programs for new employees, enhancing team performance and customer service standards.
- Analyzed sales data to identify trends, optimize inventory levels, and improve product placement strategies.
- Conducted regular performance evaluations to drive employee engagement and professional development initiatives.
- Achieved consistent sales growth across multiple locations through proactive team leadership and effective marketing initiatives.
Key Holder
Albertsons Grocery Store
Menifee, CA
03.2014 - 01.2017
- Managed cash register operations, ensuring accurate transactions and accountability.
- Trained new employees on store policies and customer service best practices.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Implemented loss prevention strategies, reducing shrinkage through vigilant monitoring.
Education
No Degree - Business Administration
Mount San Jacinto Community College
Menifee CaHigh School Diploma -
Heriatge Highschool
Menifee, CA06-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership and coaching
- Cash management
- Shift scheduling
- Team motivation
- Policies and procedures
- Flexible schedule
Timeline
Store Manager
AT&T Prime Communications
12.2024 - 05.2026
Sales Executive
Verizon Wireless Plus
10.2022 - 08.2024
Multi Store Manager
Verizon Go Wireless
02.2017 - 10.2022
Key Holder
Albertsons Grocery Store
03.2014 - 01.2017
No Degree - Business Administration
Mount San Jacinto Community College
High School Diploma -
Heriatge Highschool