OTavais Harris
Knoxville
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Advisor
East Tennessee State University
Johnson City, TN
08.2024 - Current
- Fostered community engagement through organized events and activities for resident participation.
- Mediated conflicts among residents, promoting a harmonious living environment.
- Provided guidance and support to residents on academic and personal issues.
- Maintained up-to-date knowledge of university policies and resources for resident assistance.
- Collaborated with housing staff to enhance residential life programs and services.
Substitute Teaching Assistant
Emerald Charters
Knoxville, TN
07.2024 - Current
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported individual student needs through personalized attention and guidance.
- Collaborated with educators to maintain a positive learning environment.
- Monitored student progress and provided feedback to enhance academic performance.
Cashier
The Fresh Market
Knoxville, TN
09.2022 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Startup Founder
OT's Business Consulting
Knoxville, TN
12.2020 - Current
- Analyzed operations to evaluate company performance, determining areas of potential improvement.
- Devised organizational vision, mission and foundational structure to facilitate early growth.
- Examined and conducted market analysis to discover target market and demographic audience.
- Participated in small business training and development to increase company development and exposure.
- Increased credibility and client awareness by developing marketing collateral and presentations and public relations campaigns.
Teaching Assistant
Prep Public Schools
Knoxville, TN
09.2024 - 09.2025
- Supported instructional staff in lesson planning and implementation of curriculum.
- Facilitated student engagement through interactive learning activities and assessments.
- Assisted in maintaining classroom management and fostering a positive learning environment.
- Collaborated with educators to adapt materials for diverse learning needs of students.
Property Management Intern
Hall Consulting
Knoxville, TN
06.2022 - 03.2023
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Met with prospective tenants to show property and assess applications or sign leases.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Courtesy Clerk
Kroger
Knoxville, TN
06.2021 - 11.2021
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Directed customers to product locations throughout store to help find requested items.
- This can be assisting at the checkout, bagging groceries and carrying bags to the customers' cars. If a customer is having difficulty finding a product, it is the courtesy clerk's role to help that customer find it, which means that you will need to know where items are located and, if they've been moved, where the new location is. You will also need to keep yourself up-to-date on what's on sale and, if stock runs out, when it will be in stock again.
Intern Assistant
MPI Business Solutions
Knoxville, TN
05.2018 - 07.2018
- Being an executive assistant was full of joy and accomplishments starting with getting all of work done in a timely manner's was tasked with various office management duties, provide clerical support and often handle tasks that have a direct effect on the success of the business, such as training staff
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
Education
High School Diploma -
L&N STEM Academy
Knoxville, TN05.2033
Bachelor of Arts - English
East Tennessee State University
Johnson City, TN12-2026
Skills
- Loss prevention
- Cash counting machine operations
- Cash handling
- POS systems
- Knowledge of leasing and market conditions
- Team management
- Organizational skills
- Activity planning
Certification
- First Aid/CPR Certified
Education and Training
other
Timeline
Teaching Assistant
Prep Public Schools
09.2024 - 09.2025
Resident Advisor
East Tennessee State University
08.2024 - Current
Substitute Teaching Assistant
Emerald Charters
07.2024 - Current
Cashier
The Fresh Market
09.2022 - Current
Property Management Intern
Hall Consulting
06.2022 - 03.2023
Courtesy Clerk
Kroger
06.2021 - 11.2021
Startup Founder
OT's Business Consulting
12.2020 - Current
Intern Assistant
MPI Business Solutions
05.2018 - 07.2018
High School Diploma -
L&N STEM Academy
Bachelor of Arts - English
East Tennessee State University