Owanda Tunstall
Memphis
Summary
I am a dedicated and experienced Operations Manager with a strong background in youth development and community engagement. Seeking to leverage leadership skills and operational expertise in a dynamic organization.
Overview
18
18
years of professional experience
Work History
Operations Manager
Giving Youth A Chance
03.2018 - Current
- Oversee daily operations and ensure efficient program delivery.
-Implement strategies to improve program outreach and effectiveness.
- Manage a team of staff and volunteers, providing training and support.
- Coordinate with community partners and stakeholders to enhance program visibility.
Employee
Comfort Coin Operated Laundry
04.2007 - 03.2018
- Managed daily operations of the laundry facility, ensuring cleanliness and functionality of equipment.
Provided excellent customer service, assisting clients with their laundry needs.
- Handled cash transactions and maintained accurate financial records.
- Developed and implemented efficient workflow processes to optimize service delivery.
- Trained and supervised staff to ensure adherence to quality standards and safety proto call motivated, with a strong sense of personal responsibility. - Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Melrose High School
Memphis, TNSkills
- Leadership and team management
- Program evaluation
- Customer service excellence
- Strong communication and interpersonal skills
Timeline
Operations Manager
Giving Youth A Chance
03.2018 - Current
Employee
Comfort Coin Operated Laundry
04.2007 - 03.2018
High School Diploma -
Melrose High School