Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Dedman

Bon Aqua,TN

Summary

Committed professional offering 15+ years of experience in healthcare. Seeking to expand talents by bringing a wealth of expertise to a well-established company. Highly motivated and committed to learn.

Overview

20
20
years of professional experience

Work History

Consultant

Oracle
08.2022 - Current
  • Evaluate client needs and expectations, establishing clear goals for each consulting engagement.
  • Identify areas of improvement for clients operations, implementing targeted solutions to increase productivity.
  • Collaborate with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Consult with clients on service line workflow and guide them through interdependencies and design decision
    impacts.
  • Provide solution oversight, direction, and expertise to stakeholders drive client-specific solution configuration design to meet workflow requirements and make recommendations
    to clients.
  • Mitigate solution risks and issues
  • Execute workflow and process improvement strategies
  • Lead client meetings and events
  • Drive internal team initiatives
  • Go Live Support
  • Assist clients with their Cerner Charge Services Data Collection Workbooks
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

Health Claims Specialist

Revecore
01.2022 - 08.2022
  • Coordinated insurance benefits for patients.
  • Maintained confidential information, whether verbal, written, or electronic
  • Maintained proper account documentation in AccuClaim.
  • Closed/returned claims to claims to clients upon resolution using correct text and procedures regarding denial
    process.
  • Billed Insurance
  • Insurance follow up regarding authorizations, claim status, and payments.
  • Resolved accounts as quickly and accurately as possible, obtaining maximum reimbursement.

Charge Services Specialist

Humboldt General Hospital
07.2021 - 11.2021
  • Ensured new charges are assigned appropriate numbers based on department standards
  • Performed audits of the charge description master and ancillary systems to ensure standardization
  • Performed all required data entry for maintenance of the charge description master accurately and timely
  • Worked with administration on pricing for all codes applicable to hospital, physician, and ancillary billing
  • Maintained corporate charge master including entity charge master in Cerner and maintains a database of the
    standardized charge master in designated software
  • Worked closely with departments and clinical informatics on any new order/charge build

Solutions Development Analyst

Ascension Technologies
12.2017 - 07.2021
  • Level 2/3 Incident Management
  • Worked closely with customers, other product team members, and vendors to resolve issues
  • Gathered data from each site in preparation of National Support Model
  • Symphony-PeopleSoft interface support
  • File Transfer Protocol (FTP) support for MFT/ODI
  • Trained to support other interface engine(s) for 26 Ministries
  • Maintained and supported Cerner Charge Services

Application Analyst- Cerner SurgiNet, Registration

Community Health Systems (CHS)
09.2015 - 12.2017
  • Conducted daily support of Cerner SurgiNet
  • Maintained user security and access
  • Modified templates for surgery scheduling books
  • Maintained production build
  • Maintained Procedure Master File September 2015 -December 2017
  • Built surgery items/surgery procedures, while working closely with Charge Services team
  • Assisted with implementation of Cerner RevCycle for the Indiana Market hospitals and clinics. Assisted with the initial phases of planning and design for the Cerner Indiana Market conversion. Managed DDM and DCW efforts onsite.

Verification of Benefits Coordinator

The Oxford Center
02.2015 - 09.2015
  • Co-Coordinated process for reoccurring verification for all outpatient/inpatient services
  • Coordinated coverage for verification of benefits specialist for inpatient services
  • Worked closely with insurance companies to understand coverage levels and reimbursements expectations
  • Coordinated schedules for verification of benefits staff with vacations and unplanned absences

Diagnostic and Surgery Coordinator | Registration

Tennessee Orthopedic Alliance
02.2006 - 02.2015
  • Coordinated insurance verification and patient responsibility based on contract reimbursement
  • Coordination of surgery schedules and diagnostic test
  • Obtained insurance prior authorization for treatment
  • Orchestrated daily communication updates through email, fax and system comments for schedules
  • Completed daily office deposits and transactions
  • Responsible for coding tickets for surgical procedures
  • Reviewed physician documentation and provided training and support for revision
  • Developed and maintained physician templates.
  • Responsible for the coordination of staff for daily support for the Registration/ Scheduling department
  • Team Lead for the Pre-Registration/Scheduling department

Education

High School Diploma -

Hickman County High School
Centerville, TN
05-2005

Skills

  • Organization
  • Time Management
  • Communication
  • Teamwork
  • Problem-Solving
  • Customer Service
  • Hard Working
  • Collaboration
  • Works well with others
  • Multi-Tasks
  • Data Entry

Timeline

Consultant

Oracle
08.2022 - Current

Health Claims Specialist

Revecore
01.2022 - 08.2022

Charge Services Specialist

Humboldt General Hospital
07.2021 - 11.2021

Solutions Development Analyst

Ascension Technologies
12.2017 - 07.2021

Application Analyst- Cerner SurgiNet, Registration

Community Health Systems (CHS)
09.2015 - 12.2017

Verification of Benefits Coordinator

The Oxford Center
02.2015 - 09.2015

Diagnostic and Surgery Coordinator | Registration

Tennessee Orthopedic Alliance
02.2006 - 02.2015

High School Diploma -

Hickman County High School

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Paige Dedman