Pamela Reese Lambdin
Andersonville
Overview
16
16
years of professional experience
Work History
Cashier/Receptionist
Lenoir City Ford
Lenoir City, TN
04.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions while ensuring compliance with financial policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to enhance customer experience.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Senior Accountant
Tom Nicholas CPA Inc PS
Chehalis, WA
04.2023 - 07.2023
- Process payroll for several businesses weekly and bi-weekly using Quickbooks and Quickbooks online.
- Reconcile bank statements for several businesses.
- Process tax payments for several businesses.
- Process timesheets and make sure all the necessary changes are made. Make sure all benefits are accurate
- Make sure all pay rates are accurate, and up to date.
Payroll Administrator
I-5 Cars
Chehalis, WA
10.2022 - 04.2023
- Process timesheets and make sure all the necessary changes are made.
- Process payroll bi-weekly
- Process monthly payroll for sales, service, and parts commissions, bonuses, spiffs, etc.
- Make sure all benefits are accurate
- Make sure all pay plans are accurate, and up to date.
- Make sure all garnishments, taxes, all insurances are paid after each payroll.
Accounting Specialist
I-5 Cars
Chehalis, WA
12.2021 - 04.2023
- Accounts Payable
- Accounts Receivable
- Balance credit card statements
- CDK and Kronos
- Deposits
- Post factory and Parts invoices
- Clear schedules tied to the GL
- Process zero checks for factory and credit cards at the end of the month
Human Resources Manager
Lenoir City Ford
Lenoir City, TN
11.2018 - 08.2021
- Processed payroll
- Dealertrack
- Hired/fired employees
- Training
- Overseen the benefits
- Paid benefits and payroll taxes weekly/monthly
- Made sure that all employee files were kept secure and updated
- Accounts payable/receivable
- Cashier
- Bank deposit
- Answer 10 line phone system
- Provided great customer service
Assistant Manager
Big Lots
Lacey, WA
08.2010 - 11.2018
- Keyholder
- Deposits
- Merchandise the store
- Hire/fire employees
- Training of employees
- In charge of making sure that everyone followed the hazardous policies
- Cashier
- Provide great customer service
Education
Master of Arts - Business Management and Accounting
University of Phoenix-Online Campus
06.2017
GED - General
South Puget Sound Community College
Olympia, WA02.1983
Skills
- Human resources (4 years)
- Payroll (6 years)
- Benefits administration (4 years)
- Accounting (10 years)
- Recruiting (10 years)
- Microsoft Office (5 years)
- Bookkeeping (6 years)
- General Ledger Accounting
- Accounts Payable (10 years)
- Journal Entries (5 years)
- Office Management (10 years)
- Bank Reconciliation (5 years)
- Account Reconciliation (5 years)
- Human Resources Management
- Accounts Receivable (10 years)
- QuickBooks (6 years)
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
Timeline
Cashier/Receptionist
Lenoir City Ford
04.2023 - Current
Senior Accountant
Tom Nicholas CPA Inc PS
04.2023 - 07.2023
Payroll Administrator
I-5 Cars
10.2022 - 04.2023
Accounting Specialist
I-5 Cars
12.2021 - 04.2023
Human Resources Manager
Lenoir City Ford
11.2018 - 08.2021
Assistant Manager
Big Lots
08.2010 - 11.2018
GED - General
South Puget Sound Community College
Master of Arts - Business Management and Accounting
University of Phoenix-Online Campus