Pamela Baker
Knoxville
Summary
Detail-oriented Certified Medical Assistant with over 15 years of experience in managing patient care and clinical documentation. Proven ability to streamline workflows, coordinate appointments, and ensure compliance with HIPAA regulations, contributing to improved patient outcomes and satisfaction.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Sweetwater Hospital Association
Sweetwater, TN
04.2008 - Current
- Provided direct patient care, including vital signs monitoring and administering medications.
- Assisted physicians with examinations and procedures to ensure efficient workflow.
- Managed electronic health records (EHR) for accurate patient documentation and information retrieval.
- Educated patients on treatment plans and preventive care to enhance health outcomes.
- Coordinated scheduling of appointments, ensuring optimal resource allocation and patient flow.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Pediatric Medical Assistant
Sweetwater Hospital Association
04.2008 - Current
- Administered immunizations and performed routine screenings for pediatric patients.
- Assisted healthcare providers with patient examinations and documentation.
- Educated families on health maintenance and preventive care for children.
- Managed patient intake processes, ensuring accurate data entry in electronic health records.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
OB/GYN Medical Assistant
Sweetwater Hospital Association
Sweetwater, TN
04.2008 - Current
- Assisted in patient intake, ensuring accurate documentation and data entry.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
- Supported physicians during gynecological procedures, enhancing patient comfort and care quality.
- Scheduled patient appointments efficiently, optimizing clinic workflow and minimizing wait times.
- Facilitated referral processes with specialists when necessary, ensuring seamless continuity of care for patients.
Education
Associate of Science - MEDICAL ASSISTANT
Miller-Motte Technical College
Chattanooga, TNSkills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Patient care
- Clinical documentation
- Medication administration
- Patient documentation
- Multitasking and organization
- Verbal and written communication
- OB/GYN procedures
- Immunization administration
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Sweetwater Hospital Association
04.2008 - Current
Pediatric Medical Assistant
Sweetwater Hospital Association
04.2008 - Current
OB/GYN Medical Assistant
Sweetwater Hospital Association
04.2008 - Current
Associate of Science - MEDICAL ASSISTANT
Miller-Motte Technical College