Pamela Goldthreate
La Vergne
Summary
Dynamic ICQA Team Lead at Under Armour with a proven track record in enhancing operational efficiency and quality assurance. Skilled in problem-solving and conflict resolution, I successfully mentored teams and streamlined processes, promoting a culture of excellence and ensuring compliance with high-quality standards.
Overview
9
9
years of professional experience
Work History
Inventory Control and Quality Assurance Team Lead
Under Armour
11.2021 - Current
- Conducted regular audits to identify areas for process improvement and operational efficiency.
- Led quality assurance initiatives to enhance product reliability and compliance with standards.
- Mentored team members on best practices in quality control and inspection techniques.
- Collaborated with cross-functional teams to resolve quality issues and implement corrective actions.
- Streamlined reporting processes, ensuring timely communication of quality performance indicators.
- Managed documentation related to quality control procedures, keeping detailed records of inspections, audits, and other relevant activities.
- Promoted a culture of excellence within the organization, consistently emphasizing the importance of maintaining high-quality standards throughout all aspects of operations.
Inventory Control and Quality Assurance Teammate
Under Armour
12.2020 - 10.2021
- Conduct regular cycle counts, audits, and reconciliations to maintain stock integrity.
- Inspect incoming and outgoing products for quality compliance.
- Identify and report discrepancies, damages, or quality issues promptly.
- Collaborate with warehouse, purchasing, and production teams to resolve inventory or quality concerns.
- Maintain a clean, organized, and safe work environment.
Residual Picker
Under Armour
03.2018 - 11.2020
- Pulled orders quickly to maintain demanding productivity goals.
- Worked fast to meet assigned daily picking quotas.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Followed safety protocols and procedures to minimize workplace accidents.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
Value Added Service Teammate
Under Armour
10.2016 - 02.2018
- Perform Value-Added Services such as labeling, repackaging, ticketing, and product customization.
- Maintain a clean, organized, and safe work area.
- Collaborate with team members and supervisors to meet daily production goals.
- Follow all safety, quality, and operational guidelines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Business Management
Tennessee State University
Nashville, TN12-2008
Skills
- Attention to detail
- Conflict resolution
- Problem-solving
- Multitasking
- Leadership
- Effective communication
- Organizational skills
- Teamwork and positive attitude
- Training and onboarding
- Relationship building
Timeline
Inventory Control and Quality Assurance Team Lead
Under Armour
11.2021 - Current
Inventory Control and Quality Assurance Teammate
Under Armour
12.2020 - 10.2021
Residual Picker
Under Armour
03.2018 - 11.2020
Value Added Service Teammate
Under Armour
10.2016 - 02.2018
Bachelor of Arts - Business Management
Tennessee State University